McDonald's

3.3
2215 reviews
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Business Details

10628 W Alt Hwy 98, Panama City Beach, FL
32407, United States
(850) 234-6096
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10628 W Alt Hwy 98, Panama City Beach, FL
32407, United States

Hours

Reviews

3.3
2,215 reviews
5 stars
739
4 stars
418
3 stars
383
2 stars
218
1 star
457

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables, restrooms, and even mold in drinks.

Service Quality

Service was frequently criticized for being slow, disorganized, and rude, with some employees displaying a lack of professionalism.

Food Quality

Customers complained about cold food, incorrect orders, and overall poor food quality, including undercooked items.

Customer Experience

Many reviews highlighted a negative customer experience, with reports of staff indifference and hostility towards customers.
  • KB
    Ken B
    Jan 2, 2026
    1.0
    Men's room was a total mess --trash all over on the floor, around the toilet, around the sink, cigarette butt on the dirty baby changing station, unbelievable. Dining area was much better, though, if that's any consolation.
  • KC
    Kanes of Kansas City
    Dec 28, 2025
    3.0
    The fries were cold and the place wasn’t very clean
  • KT
    Kara Thiessen
    Dec 27, 2025
    1.0
    Most dirtiest McDonald’s I’ve ever seen from where you eat to the restroom to the parking lot
  • MB
    Mindy Brigman
    Dec 24, 2025
    1.0
    Even though it wasn’t busy, the drive-thru wait was extremely long. One employee was clearly overwhelmed trying to do everything alone while the rest of the staff were not helping and appeared distracted (dancing) Better teamwork and management are needed
  • LB
    Lady British
    Dec 11, 2025
    1.0
    Sidel was the name on my receipt. She was very rude and needs to be around the back. After asking 3 times if my is food will be cooked to order like I asked while she was taking my order, she ignored my question all 3 times.i really wasn’t sure If she heard me at the intercom so that was my reason for asking when I went to pay . She slammed the window in my face with aggression so I got upset and bare in mind this was on December 9th (my birthday)at around 12:01pm. We had an altercation because she was rude. She told me infront of other customers that she was gonna have them SPIT IN MY FOOD. If the Audio on the cameras work, then it will Provide evidence of everything. I should have recorded her. But I Will not have any of my friends or family over from this branch again. Worst experience ever. Sidel needs to be in the dish pit not interacting with the people who makes sure her job is still there.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Panama City Beach?

McDonald's in Panama City Beach is open daily from 5:00 AM to 2:00 AM.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 5:00 AM to 1:30 AM.