McDonald's

Reviews

• MD

  Michelle Durham

  4 days ago
  2.0
  I just left with my order # 1335 at 6:55 pm on 11/20/2025 . I placed an order through the drive through of Number 2 quarter pounder with cheese and Dr Pepper large with fry and one order of 2 chicken ranch wraps extra lettuce with medium dr pepper medium fry . Also 2 ice cream cones . The ice cream cones which were 3.98 dollars for 2 were so small it was not even worth it and when i got home one of the french fry boxes were empty . Shame on you Mcdonalds that was $27.52 Poor service . I work all day 12 hour shifts, single mom and then get really poor service that is not cheap or correct , how can someone not notice the paper fry container is empty I have my son my fries and went without . It’s like no one cares anymore . ;(.
• AA

  Artem Artem

  Nov 1, 2025
  1.0
  Today I went to McDonald's with my child to order food with a Monopoly sticker. I selected a Monopoly food from the vending machine and paid $11.02. When my food arrived, the Monopoly sticker was missing. I didn't touch it and asked for a refund because I didn't want food without a sticker. The manager started yelling at me and refused to give me a refund. I called the police, and only then did they give me my money back. McDonald's management banned me from going to McDonald's because I asked for a refund. There was no warning on the vending machine about the missing Monopoly.
• CM

  Charles Monk

  Oct 28, 2025
  1.0
  I'm not sure when the standard slipped so dramatically, but my recent visits to McDonald's have been consistently disappointing, to say the least. It's gone beyond just an "off day"; it feels like a systemic issue where quality and customer care have been completely forgotten. The food, frankly, is often a gamble. More often than not, what's handed out the window is a bag of lukewarm fries and a burger that feels like it's been sitting for ages. It's one thing to be fast food, but it shouldn't mean sacrificing basic quality to the point where the food is just plain cold. And the drinks? It's like they're rationing the syrup, leaving you with a cup of watered-down, bubbly disappointment. But what makes the experience truly frustrating is the customer service, or rather, the complete lack of it. Look, I understand that food service can be a tough, thankless job. We all have bad days. But the vibe I get now is pure indifference, bordering on hostility. It feels like you're an inconvenience just for being there. There's no "thank you," no smile, just a bag shoved in your direction before the window slams shut. It's this transactional, almost aggressive interaction that leaves a bad taste in your mouth, more so than the cold food. There's just no love for the product anymore, and definitely no love for the customer. You can feel it, and it really shows. It's a shame, because it wasn't always this way.
• LS

  LaVon Stiles

  Oct 13, 2025
  3.0
  Slowest service ever! That is because They were very busy and no one had ownership of the taking orders. The front person was doing great and was overworked. She was trying to handle everything in the front, fulfilling orders, specialty drinks, ice creams, and she honestly did not have time to handle new orders. There should be two or three people trained to do the cash register so this won't happen. Those in the back were waiting for the orders so they could make them but apparently they were not cross trained because no one came to the front where it was a mad house. People were unhappy about how long it was taking to receive their orders and others were unhappy because no one was taking their orders. One person was trying to do it all. I believe there was somebody for the drive-up window but I didn't see that person. Kudos to the one woman. Cross training is essential here. Great location.
• CC

  Christi Caldwell

  Oct 12, 2025
  1.0
  Anna, Anna, Anna… you need to learn some management techniques! If you can’t run your crew, get another job! Please… do us all a favor! Little did you know, I called Tammy from the parking lot while waiting on my food after you told me to call corporate! Took 1 hour to get drive thru food. Which was cold and incorrect. Poor girl running orders to parking spots…. set up for failure. Bag says stall 1.. they told me park in 3… got her going car to car asking what they ordered incase it’s on her tray….this is known as actioning off food and that’s a food and beverage no no ! This is an on going issue! I will not go back !

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