McDonald's

3.2
2592 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
699 10th St E, Palmetto, FL
34221, United States

Hours

Reviews

3.2
2,592 reviews
5 stars
807
4 stars
461
3 stars
431
2 stars
226
1 star
667

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude managers and unhelpful staff.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Several reviews mentioned food being cold, overcooked, or of poor quality, with some customers expressing disappointment.

Cleanliness

Customers frequently noted unsanitary conditions, including dirty tables and floors.

Wait Times

Long wait times were a common complaint, with many customers experiencing delays in receiving their orders.
  • OW
    Omar Qurdab ward
    2 days ago
    1.0
    Mal servicio, llevo más de una hora esperando mi comida y nada que me lo hacen, y el servicio es súper pésimo, no lo recomiendo para nada
  • HS
    hady sayegh
    2 days ago
    1.0
    They are so slow we wait 45 minutes en drive thru to get 4 French fries and 1 Big Mac it’s terrible they don’t now what they are despaching terrible edpirince
  • RG
    Robert Gavin
    3 days ago
    1.0
    There were about 20 cars in the drive through , so I went inside because no one was inside . They made me wait till the drive thru was clear before I got any food
  • CJ
    Charles Jaco
    4 days ago
    1.0
    Horrible experience at this new facility. We were the only customers inside. Every table was dirty. Seven flies swarming and attacking us. Had to place food on a far away table to act as a decoy. The garbage container was over flowing in the main dining area, we took pictures. A customer leaving the store as we entered said, be prepared to wait.They're moving very slow in there. Surprisingly, our food came sooner than expected. Not to mention, the new facilities do not have fountain drink dispensers in the main dining areas, the only way to get refills is to wait forever at the unattended counter for someone to magically appear from obscurity to obtain a refill. We, for one family, will be taking Mcdonalds off our to go to list. One, for its filth and two, no refills? That is the deal breaker!
  • MM
    Momma T's Mountain Made
    Nov 10, 2025
    1.0
    Ordering in a koisk takes away the job from someone who needs a job at minimum wage. But then when we needed assistance from the help they did have, they were rude. Almost to an obnoxious stage. The food was mediocre not hot, not cold. Just sucked. I will never come back to this McDonald's

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's drive-thru at 699 10th St E, Palmetto, FL?

The McDonald's drive-thru at this location is open 24/7, every day of the week.

Is McDonald's at 699 10th St E, Palmetto, FL open for dine-in or only drive-thru?

This McDonald's location is open 24/7 with drive-thru service available; however, it does not offer in-store dining or delivery service as it is closed for delivery all week.