McDonald's

3.3
1354 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5004 Highway 90, Pace, FL
32571, United States

Hours

Reviews

3.3
1,354 reviews
5 stars
434
4 stars
257
3 stars
274
2 stars
120
1 star
269

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, particularly cold fries and incorrect items.

Staff Attitude

There were mixed reviews about staff, with some praising individual employees for their friendliness, while others criticized the overall attitude of the team as unprofessional and dismissive.

Cleanliness

Multiple customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
  • JR
    jacob ribot
    1 day ago
    1.0
    3.3 is being generous. This is should be a 2.0 or less. 01/11/2026 10am. I am a rewards member, I placed my usual order. I always order the same thing a large mocha frappe With one or two sandwiches depending on day. My order was put in incorrectly. I noticed after getting to the second window and being handed a small drink instead of a large. At the time I was dealing with the manager at the second window, but was unaware of her job title. Tried to explain that I ordered a large instead of a small, but she refused to hear me. I pull back around to correct my order. The lady who originally took my order, knows me from previous experiences and definitely noticed that the order was put in wrong. That is not the same thing I usually order. She then told me to go ahead and pull forward to the next window that they’ll get me taken care of. I was then faced with the Manager. She told me that girl doesn’t have the power to do that, that she’s not the manager. Then I asked are you the manager She replied yes so then I tried to explain the situation from start to finish, but she refused to hear me. She mistaken, my frustration due to the situation for aggression. When I only wanted the situation to be resolved. She than close the drive thru window on me. So I parked the car and then go inside to resolve the issue. She still refused to reason with me, keep in mind this is the manager so then I asked for corporate number. She refused to give it to me, so I asked for her name and she refused to state it. The worst McDonald’s experience ever.
  • OS
    Oksana Sunsky
    Jan 3, 2026
    5.0
    We were welcomed by the sweetest Lady at the register 🤗 we didn't ask her name, but she is just amazing, it was on the 3rd January 2026 at 4:20 pm 🤩 so great service and very polite and responsive!
  • VV
    V
    Dec 31, 2025
    1.0
    There is a manager there that is always rude. I had to wait in the drive thru about 10 minutes then she gets on the intercom rude when I asked her does a burger come with the daily double she says that's why its called the daily double being nasty like that to customers is not necessary if you dont like customer service find another job. This isn't the first time she's been rude
  • SS
    Savannah Stoner
    Dec 28, 2025
    1.0
    These workers don’t care they just throw your food in the bag don’t wrap your burgers completely. Don’t let you know when they’re out of things just let you get to the window and check your food and it’s not in there Highly disappointed
  • MP
    milagros pacleb
    Dec 21, 2025
    1.0
    Moring sunday at 8am Went to drive thru and been waiting for 8mins . I said hello no response and when another car pull up they had take there order. So I had to go around to the other line to order. They should have both like open to take order if not put a sign . I order 2 hash brown with no napkins and one of my hash brown had a hair . Young boy was at drive thru should wear hear net and other who have long hair should too around food . I use to work McDonald's for 8 years 4 years manger on site. This is not the right training for the crews.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Pace, FL?

Delivery is available daily from 6:00 AM to 10:30 PM.

Is the McDonald's on Highway 90 open 24 hours?

Yes, this McDonald's location is open 24 hours every day of the week.