Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, long wait times, and poor customer interactions, with some describing the staff as rude or inattentive.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including incorrect items and missing components, leading to customer frustration.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold or poorly prepared items, and some even reported receiving raw food.
Cleanliness
The cleanliness of the restaurant was criticized, with reports of dirty tables and unsanitary conditions in the bathrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
ZA
Zak Alcorn
5 days ago
5.0
I don't like when I go places and they mess with me. Purposefully. Wasn't a good morning. I had to rate them a 5 star. Hopefully this gets in there.
BC
Brittany Cannon
Jan 4, 2026
1.0
If you order breakfast at 10:50 and you get to the window right at 11:00 they cancel your order lol
TT
TravelUSA
Jan 2, 2026
5.0
They removed the menus from the wall behind cashier. SMH
OH
Oliver Hurd
Jan 1, 2026
1.0
Drive thru takes way longer than it should. 20 minutes waiting for the speaker.
CH
Clarissa Holtz
Dec 28, 2025
1.0
All carbonated beverages not available and no utensil to eat a hotcakes and sausage platter with.SMH. Train the people who prepare the drive through food line. Do better!