McDonald's

3.4
2092 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7562 SE Maricamp Rd, Ocala, FL
34472, United States

Hours

Reviews

3.4
2,092 reviews
5 stars
737
4 stars
400
3 stars
349
2 stars
180
1 star
426

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Service Speed

Many reviews highlighted long wait times, particularly in the drive-thru and curbside pickup, with some customers waiting over 30 minutes for their orders.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with several customers mentioning rude interactions and poor management.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold, poorly prepared, or incorrect items.

Cleanliness

The dining area and bathrooms were noted as clean by some customers, contrasting with the overall negative service experience.
  • LL
    Lazaro
    3 days ago
    3.0
    I don’t want to damage this McDonald’s reputation or the hard work of the team here, but I do want to share how I felt during my last visit. The staff who helped me were noticeably unfriendly. My order was handed to me without any warmth or courtesy, and when I said “Have a good day” as I was leaving, I didn’t even receive a response. I completely understand that employees can be busy and under a lot of pressure, but a simple “thank you” or “have a good day” takes only a second and makes a huge difference in the customer’s experience. I hope this feedback is taken as constructive criticism so that, in the future, the service can match the quality of the food.
  • DP
    David Powell
    5 days ago
    2.0
    I paid extra for an option online and they didn't give it me, it simply unacceptable
  • ST
    Scaddy Talent
    Nov 5, 2025
    1.0
    Sitting here for 20 mins just to get a snap wrap watching a Mcds employee try and fight some guy in the parking lot...
  • SW
    Shannon Whitler
    Nov 3, 2025
    3.0
    ...messed up the order, two times in a row. The coffee always seems a day old and burnt. It's a toss of the dice if you get everything in the drive thru. "They" whoever they are, really need to put a Burger King in.
  • CA
    Claudia Allende
    Oct 23, 2025
    1.0
    Es la quinta vez que me ponen mi orden mal, pedí un staek egg chess bagel medium y eran tres y ni siquiera nos dieron la orden que era, en ninguna de las tres, las amburguesas venían solo con huevo y no eran las reales que pedimos, eran de otra orden a la nuestra, pero ya pasa muy a menudo que si no me la dan con algo faltante me la dan mal. Esta vez fue así y como iba apurada a llevar a los niños a la escuela pues no me dio tiempo rectificar mi orden a penas la tuve, por lo que me di cuenta muy tarde y ya no podía regresar. Por favor sé que todos cometemos errores y tal pero tengan en cuenta los pedidos porque ya es la quinta vez que me dan lo que no pido o me lo ponen mal y por el apuro me entero algo tarde. Eso si para cobrarme la cantidad real y darme cosas que no pedí tienen el uno, muy mal la verdad y eso que es uno de mis negocios favoritos.

Frequently Asked Questions About McDonald's

What are the regular hours of operation at McDonald's in Ocala, FL?

McDonald's in Ocala, FL is open daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

What time does the McDonald's drive-thru open and close?

The drive-thru at McDonald's opens at 5:00 AM and closes at midnight every day of the week.