McDonald's

3.7
3016 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3595 W Silver Springs Blvd, Ocala, FL
34475, United States

Hours

Reviews

3.7
3,016 reviews
5 stars
1,246
4 stars
623
3 stars
509
2 stars
203
1 star
435

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during late-night hours, with some experiencing waits of over 30 minutes.

Food Quality

The quality of food was inconsistent, with several customers receiving cold or improperly prepared items, while others praised the freshness and taste.

Staff Attitude

Customer service experiences varied widely; some praised friendly and helpful staff, while others reported rude behavior and poor service.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, with some noting it as one of the cleanest McDonald's they had visited.

Operational Hours

There were complaints about the accuracy of advertised 24-hour service, with customers finding the location closed during late-night visits.
  • CC
    Cathy Cheshire
    2 days ago
    1.0
    Charged us for a more expensive order and only refunded us when we asked multiple times for a receipt.
  • MG
    Mikey Gibson
    4 days ago
    2.0
    The food was decent and customer service was good but these people can’t make any type of coffee. It always taste burnt or like has absolutely no syrup or sugar.
  • JA
    john Arseneaux
    6 days ago
    5.0
    Yumi was a delight. A consummate professional. She was so bright and cheerful that she made the McDonalds experience a full 5 stars. Send her to management school immediately.
  • DF
    Derek F
    Oct 31, 2025
    1.0
    Might say they are open 24hrs but if you show up between 4am-5am to get something before you go to work plan on waiting 15-20mins before you can order, this isnt because they are busy by any means. I guess thats either their break time or smoke break no clue.
  • RR
    Ryan
    Oct 31, 2025
    1.0
    32 minutes in a drive-through. For two burgers and fries. And by the time I got my food, it was ice cold. It was just sitting on the counter the whole time. Why did it take so long to run through all these cars when the food was ready. At the very least, you should’ve left it under some sort of heat lamp instead of out on the counter to get cold. This place either needs to hire more people or hire competent people. Because this is ridiculous and it’s not the first time I’ve had a similar issue. But it will be the last.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3595 W Silver Springs Blvd, Ocala, FL?

McDonald's at this location is open 24 hours a day, 7 days a week, including all holidays.

Does this McDonald's offer delivery and curbside pickup services?

Yes, this McDonald's provides delivery, same-day delivery, no-contact delivery, and curbside pickup services.