McDonald's

3.7
3041 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3595 W Silver Springs Blvd, Ocala, FL
34475, United States

Hours

Reviews

3.7
3,041 reviews
5 stars
1,260
4 stars
627
3 stars
514
2 stars
203
1 star
437

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported rude or unhelpful staff, long wait times, and incorrect orders, particularly during late-night hours.

Food Quality

While some customers praised the freshness and taste of the food, others experienced issues with cold or poorly prepared items.

Cleanliness

Several reviews highlighted the cleanliness of the facility, although some noted concerns about food safety practices.

Customer Experience

Positive experiences were noted when staff were friendly and attentive, but negative interactions with management were frequently mentioned.
  • JW
    Josiah Watson
    1 day ago
    5.0
    Cannot express enough how insanely kind and courteous the employees at this McDonald’s were! Every staff member was incredibly attentive, incredibly kind and did not hesitate for a second to help customers order or tend to their needs. I have to imagine this is the best McDonald’s I’ve ever been to and I’m so surprised that I had to leave a review 😂. Highly recommend this McDonald’s and I’m not even a fan of the food but for service alone go support these people
  • JB
    Judith Bergollo
    5 days ago
    1.0
    They make you go through drive thru and sit in the waiting area like 30 min and they don’t even know who’s order is who’s. Maybe keep everyone in line if you can’t keep up. They make the drive thru numbers look good and the rest of it is straight trash service. And tell your employees that it’s okay to smile and be nice. I think they don’t know.
  • JD
    Justin Deel
    Dec 23, 2025
    1.0
    I ordered my breakfast meal on my break around 830 am and had to rush back to work so I trusted that they had my food correct. Well.. they didn't, I asked for a steak egg and cheese biscuit meal, they gave me bacon egg and cheese and the biscuit was super hard and I definitely was not eating it. I called to let them know so maybe they would fix it around lunch time , in time for my next break, they said the only way I could get a refund is if I brought the food back to them. No other offer to make this inconvenience better. The management or person speaking on the phone was short tempered and rude, as if I were inconveniencing her. Do better McDonald's.
  • PL
    Paige Lennon
    Dec 23, 2025
    1.0
    I’d honestly give it less stars if I could. Ordered ahead had to wait forever. Was told they don’t do order ahead thru drive thru anymore I had to get out and get it. Mind you we were already right there. Took 10 minutes just for someone to answer on intercom. Would have left but already had paid before I realized how much of a joke this place is.
  • LO
    LaRosa Osborne
    Dec 21, 2025
    3.0
    I’ve been visiting this McDonald’s for over 10 years, but the service has become subpar. ​When we got to the window to pay, the associate just looked at us as if we shouldn’t be there. We actually had to ask for the total price since one wasn't provided at the kiosk when we ordered. It was a very awkward and unwelcoming interaction. ​The only upside was that the food was fresh. We ordered a cheeseburger value meal and a kid’s Happy Meal, and both were hot. However, good food doesn't make up for the poor attitude at the window.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3595 W Silver Springs Blvd, Ocala, FL?

McDonald's at this location is open 24 hours a day, 7 days a week, including all holidays.

Does this McDonald's offer delivery and curbside pickup services?

Yes, this McDonald's provides delivery, same-day delivery, no-contact delivery, and curbside pickup services.