Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the drive-thru.
Order Accuracy
Many customers reported incorrect orders and issues with missing items, leading to dissatisfaction.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions and broken kiosks, indicating a need for better maintenance.
Speed of Service
Customers frequently complained about slow service times, especially in the drive-thru.
Food Quality
Mixed feedback on food quality, with some customers noting that food was not fresh or properly prepared.
AM
Angela Maynard
4 days ago
5.0
When me and my husband came into this location tonight, we were tired and hungry. Unfortunately neither one of us are good with the app, but thank goodness the manager Alex was here to save the night. She was very professional, kind and courteous destiny who was working in the front counter was also a big hand, ensuring us that it wasn’t a problem. The restaurant was clean. The atmosphere was nice and the food was fresh. Thank you again Alex destiny you’re the best.
KB
Kristen Brown
5 days ago
2.0
Saw no one in line so thought it’d be a fast drive thru experience but realized when I was told to pull into a parking space there were FOUR other people parked waiting for their food and then watched TWO more drive thru guests be told to do the same thing immediately after me.
I’m sure it’s all to keep their drive thru timing numbers down for corporate but if you have to cheat to get those numbers, is it really real?
MS
Mschelle Smith
6 days ago
3.0
You'd think when someone is doing an Uber eats order or door dash that the food would be prepared right before. The order I received was soggy and old
NC
Nathaniel Cerniglia
Dec 18, 2025
1.0
Food is always made sloppy, fries and anything that is meant to be up is thrown into the bags upside down for some reason, and the place smells awful compared to other McDonalds in the area
BW
Brian Whitt
Nov 29, 2025
1.0
Whats Corporates number.Store refused to give it to me. That manger in there named Alex i believe is the rudest thing thats walked this earth. This is not the first time I've had a problem with her but the first time putting it public. Had the drive thru window closed in my face while I was simply trying to ask a question. Then could hear her making remarks about me as she walked away. The cashier even witnessed it and was shocked. The cashier tried to tell the manager but Alex walked away.
McDonald's if you really cared. Your action would show it. That manager is rude everyday. I ended up tossing my kids food out because afraid that it was tampered with. It took forever for 2 kids meal to be made and I didn't trust that lady. Action shows you care. I dont feel good returning while shes there. Clean your staff up and you'll get positive reviews.