McDonald's

3.6
2591 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2827 SW 27th Ave, Ocala, FL
34474, United States

Hours

Reviews

3.6
2,591 reviews
5 stars
967
4 stars
543
3 stars
490
2 stars
209
1 star
382

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of attention to customers.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Speed of Service

Customers frequently complained about long wait times in both drive-thru and curbside pickup.

Food Quality

While some customers enjoyed the food, many noted that it was often cold or not prepared correctly.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
  • HE
    Helen Erdmann
    4 days ago
    2.0
    Atención y servicio al cliente muy malo. Falta de amabilidad . No había café y parece que tampoco podían hacerlo. Very poor customer service. Lack of friendliness. There was no coffee and it seemed they couldn't make any. Clientes entran y se van 🫣
  • MP
    michael pruitt
    Nov 15, 2025
    2.0
    The Big Mac was so salty and the amount of special sauce was very stingy. The burger was very dry. Worst Big Mac I have ever eaten.
  • EE
    EZBreezy420
    Nov 8, 2025
    1.0
    Awful experience. Stood in kiosk for 10 minutes. No one greeted me and TWO employees walked right by me. There was also someone behind me in line. Didn’t even get to pay for my food, let alone order. Never going back, or even for drive thru. Awful experience and I hated every second of it.
  • TM
    Tara Mathis
    Nov 7, 2025
    4.0
    The food was good. Hot and freshly made. The service isn't consistent. You have to check to see if condiments were included. Got the Big Breakfast and no butter and jelly for the biscuits.
  • PD
    Patrick Deck
    Nov 2, 2025
    1.0
    Stupid slow?Don't really see the reason a lot of times there's not anybody inside.And there's only two or three cars in the drive through with a double lane.I set there ten minutes and drove off.And this is not the first time, not to mention.They constantly get your orders wrong.This is the worst mcdonald's in ocala

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2827 SW 27th Ave, Ocala, FL?

McDonald's is open daily from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

When is the drive-thru open at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.