McDonald's

3.7
989 reviews
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Business Details

4570 Hwy 20, Niceville, FL
32588, United States
(850) 897-7353
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4570 Hwy 20, Niceville, FL
32588, United States

Hours

Reviews

3.7
989 reviews
5 stars
406
4 stars
219
3 stars
143
2 stars
74
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or dismissive behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality.

Food Quality

Food quality is inconsistent, with reports of cold, old, or poorly prepared items.

Cleanliness

Several reviews mention cleanliness issues, including dirty tables and unsanitary conditions.

Speed of Service

Service speed is frequently criticized, with long wait times reported in both drive-thru and dine-in.
  • KB
    Kaia Boz
    Dec 28, 2025
    5.0
    Order was very accurate, staff was friendly, specifically blonde crew member named mo, parking lot was clean, food was good
  • CK
    Charles Kiper
    Dec 13, 2025
    2.0
    I swear this company is just going further and further downhill I stopped in today for an ice cream cone that I paid $3 for almost and got this little bitty pitiful looking thing they gave me a napkin like I would actually need it come on guys do better!! Smfh
  • RF
    Rachel Fisher
    Dec 9, 2025
    5.0
    Best server we have had in years! Okey was the best! He kept the energy high and took amazing care of our large group! The breadssticks were perfect and our food was delicious! Not a single complaint. Can't wait to go back next time we are in the area!
  • SF
    Stephen Fisher
    Dec 9, 2025
    3.0
    Its McDonald's, food is just insanely overpriced! If my kids didn't eat here I never would!...
  • VK
    Vicki K
    Dec 6, 2025
    2.0
    Ordered on app. One of the meals should have been a Quarter Pounder with cheese, fries and diet Dr Pepper. Received a Big Mac meal. On top of getting the wrong sandwich, the large fries had same amount of fries as medium sized fries in the order!! Called the store in Bluewater Bay…the guy answering the phone asked if I was still “out and about.” Since I was not, there was nothing he could do about this except tell me to request a refund in the app. There was something he should have done…making an apology for their error would have gone a long way!!!
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Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Niceville, FL?

McDonald's in Niceville, FL is open daily from 5:00 AM to 11:00 PM.

When is the drive-through available at this McDonald's location?

The drive-through is available every day from 5:00 AM to 11:00 PM.