McDonald's

3.7
983 reviews
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Business Details

4570 Hwy 20, Niceville, FL
32588, United States
(850) 897-7353
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4570 Hwy 20, Niceville, FL
32588, United States

Hours

Reviews

3.7
983 reviews
5 stars
404
4 stars
218
3 stars
142
2 stars
72
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for friendliness while others are criticized for rudeness and lack of attention.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality reported, with many customers receiving cold or poorly prepared meals.

Cleanliness

Concerns raised about cleanliness in the restaurant, with reports of dirty tables and unsanitary conditions.

Speed of Service

Service speed is often slow, with long wait times reported in both drive-thru and dine-in experiences.
  • DC
    Dylan Cruz
    Nov 16, 2025
    1.0
    11.00 dollars for 2 mc doubles and medium fries had to wait for 30 mins almost to get my food what’s wrong with this place it’s best you just go ahead and close it down cause this is wild service sucks everything about this place sucks
  • BA
    Billy Arntz
    Nov 4, 2025
    4.0
    Always great people that I talk to every morning at the drive thru
  • AC
    Alex C
    Sep 17, 2025
    2.0
    This location has missed items from my mobile orders numerous times on separate occasions. Before you leave the drive-thru, look in the bag and make sure you received EVERYTHING
  • BB
    brien byerley
    Sep 11, 2025
    1.0
    They don't follow their own hours
  • JJ
    J.E.
    Aug 10, 2025
    1.0
    The New York hat nasty beard wearing manager that don't know how to manage his own facial hair shouldn't be nowhere near a register or customers. How he got that purple shirt to match his purple New York hat is beyond me but this is the worst McDonald's location I've been to. I've been to bad ones but this is by far the worst one. Wouldn't give me my order while standing at the register after already paid? Was told me to get back in the drive-thru line for 1 cheeseburger 1 large Coke because he did not know how to change a code on an app from drive thru to indoor? If you can't manage a code on an app or just simply hand me a paid customer one cheeseburger and one large Coke that's the only one standing in line I don't think you should be managing a whole location of anything. He can't manage his hygiene or simple logic. I won't be back to McDonald's
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Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Niceville, FL?

McDonald's in Niceville, FL is open daily from 5:00 AM to 11:00 PM.

When is the drive-through available at this McDonald's location?

The drive-through is available every day from 5:00 AM to 11:00 PM.