Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,485 reviews
5 stars
575
4 stars
285
3 stars
220
2 stars
102
1 star
303
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory meal preparation.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions in bathrooms.
Staff Attitude
Mixed feedback on staff attitude; some customers praised friendly service while others reported rudeness and unprofessional behavior.
- CBC BDec 26, 20251.0After taking a second bite I realized there was an extra ingredient in my burger. When I returned to the store I received smiles, laughs and another burger that I only ate because at this point I was very hungry. I will not be retuning here ever again.
- JMJoseph P MassainiDec 20, 20255.0Even at the late time of the night (midnight) service was great. With a positive, friendly person that spoke to me on a warm personalable delivery. Showing eye contact, and said more the the amount and here's your change.
- AEAlejandra EspinDec 10, 20252.0It's true that the place is very clean and quiet, but I just ordered here and they got my order wrong. For example, my large fries were incomplete, and they didn't give me My ranch dressing, I ordered three Disney-themed happy meals and two of them were the wrong ones with a Zootopia toy, something I hadn't even asked for, and my bacon burger looked really bad. As a frequent customer of this establishment who has received specialized service from the staff, I am very disappointed.
- ERElizabeth RamosDec 7, 20251.0I waited 49 minutes for a ice cream and got no help at the cash register until 20 minutes later nobody got help like I work at a fast food but no matter what we make sure to get eve try one order and make time even when it’s busy
- PCPaula CarvajalDec 6, 20251.0PÉSIMO servicio. He ido en 2 ocasiones y el servicio es exageradamente lento (dentro del restaurante). Parece que solo le ponen atención al servicio de automóvil. He esperado por mi orden 15min, y eran solamente dos Grinch meals. Que además pedí en el kiosko porque creí que el servicio iba a ser más rápido, pero me equivoqué.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5465 N Airport Rd., Naples, FL?
McDonald's at 5465 N Airport Rd., Naples, FL is open 24 hours a day, 7 days a week.
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's location offers 24/7 drive-thru service.
Can I order McDonald's for delivery and what are the delivery options?
You can order McDonald's for delivery with options including delivery, same-day delivery, and no-contact delivery.
How can I download the McDonald's mobile app for ordering?
You can download the McDonald's app on iOS from the Apple App Store or on Android from the Google Play Store to place orders conveniently.
What payment methods are accepted at this McDonald's location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi and other customer services?
Yes, this McDonald's offers WiFi, drive-thru, gift cards, mobile offers, and mobile ordering services.
What nearby restaurants can I visit along with McDonald's at this location?
Nearby dining options include Skillets (breakfast and brunch), Chez Guy Parisian Bistro (French cuisine), Neapolitan Gourmet (delicatessen bakery), Gustitos Bakery Peruvian Cafe, Macanudo Mate (Argentine cafe), Hibachi of Japan (Japanese restaurant), and Blue Fish Japanese Steakhouse.
Are there any nearby financial services near McDonald's for convenience?
Yes, nearby financial services include Truist bank and BB&T Mortgage, making it convenient to handle banking or mortgage needs before or after your McDonald's visit.
Where can I find nearby health and wellness services around McDonald's?
Nearby health and wellness options include Jenny Craig Weight Loss Center, Coast Dental, Bergtold Chiropractic, Orsini Orthodontics, Dr. Kyla Meyers, DC, and Widom Chiropractic and Associates.