McDonald's

3.3
2007 reviews
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Business Details

2886 E Tamiami Trl, Naples, FL
34112, United States
(239) 774-3931
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2886 E Tamiami Trl, Naples, FL
34112, United States

Hours

Reviews

3.3
2,007 reviews
5 stars
727
4 stars
338
3 stars
294
2 stars
166
1 star
482

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold, stale, or poorly prepared items.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.

Management Issues

Customers expressed concerns about poor management and lack of staff training, leading to a negative dining experience.
  • JT
    Jonathan Torres
    Jan 5, 2026
    1.0
    Tengan cuidado al pagar con su targeta hoy por la mañana pague y trataron de sacarme la plata de ahi mi banko me llamo para informarme .....😡😡
  • PC
    Perry Coffey
    Jan 3, 2026
    5.0
    Very friendly and quickly fixed a mistake without hassle like a lot of other locations.
  • JK
    Jan Kirschbaum
    Dec 30, 2025
    1.0
    Das ist wirklich sehr unsauber.... Personal interessiert sich nicht wirklich für Gäste... Bestellstationen sehr verdreckt...Aufsteller waren nicht zugegegen.. musste wieder warten bis Personal sich bemüht mal zu bedienen...beim Menü fehlten div. Artikel. Essen war kalt...und auch Nachfrage wurde es erst nach Diskussionen das Essen Heiss gemacht... Es gab viel Personal vorort...aber leider alle unkoordieniert..standen nur hinten in der Küche rum... Leider wurde selbst der Gastraum nicht sauber gemacht... Es fehlt eindeutig an einer Führungskraft die den Mitarbeitern einweisen und ihnen zeigt wie man arbeitet...
  • NI
    Neftali Ignacio
    Dec 29, 2025
    1.0
    Don't order through door dash I just did and my food arrived cold and the box of fries and my Big Mac cold. I should've just ordered Wendy's or wing stop at least my food will still be warm not cold.
  • LB
    La Boricua
    Dec 16, 2025
    1.0
    The cashier was very rude and nasty she was speaking Spanish thinking I didn't understand it and she snatched the drinks out of my hand. She was speaking Spanish to the manger thinking I didn't understand what they were saying and was trying to cover her face and I did not appreciate that at all and the manger and her was brushing me away they were both rude I never experienced something like that before
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Naples, FL?

McDonald's in Naples, FL is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services including same-day and no-contact delivery.