McDonald's

3.3
1990 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2886 E Tamiami Trl, Naples, FL
34112, United States

Hours

Reviews

3.3
1,990 reviews
5 stars
719
4 stars
335
3 stars
295
2 stars
166
1 star
475

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Consistency

Many reviews highlighted issues with food quality, such as stale fries, incorrect items, and poorly prepared meals.

Cleanliness

Several customers noted that the location was dirty and poorly maintained, affecting their overall experience.

Management Issues

Frequent complaints about management's lack of oversight and poor handling of staff and customer interactions were noted.

Positive Experiences

Despite the negative feedback, some customers praised specific visits for good food and friendly service.
  • SS
    Savannah Sezawich
    Nov 15, 2025
    1.0
    This actually has to be one of the worst Mcdonald's I have been to. Just ordered "two cheeseburgers meal" via Uber Eats.. and somehow I ended up with the total opposite. I never got the fries, I got a sprite instead of a coke, and I got a big mac instead of my two cheeseburgers. Every time I order from this Mcdonald's it ends up a disaster. Management needs to check on their employees more often, and create a way to double check orders are correct before sending out!!!
  • CT
    Cuba Mi tierra
    Nov 10, 2025
    5.0
    Genial siempre 👌
  • DP
    Darrick Potter
    Nov 9, 2025
    4.0
    Good McDonald's considering location amount of bummage on that corner. Coffee always fresh and good. Didn't put condiments in bag , asked for some more and girl put 2 jams and one syrup...ordered 3 big breakfasts with hot cakes....come on expo pay attention Sundays are the big game for breakfast. Still pretty good McDonald's
  • PS
    Pedro Solorio
    Nov 2, 2025
    1.0
    Never coming back here again they weren’t busy and the girl in the drive thru literally didn’t want to do her job and they messed up my order forgetting 2 of my items very disappointing
  • GB
    Guillain Barre
    Oct 8, 2025
    1.0
    Ordered 2 apple pies but was told they are out of apple pies. Gave me 2 cookies instead worth less than 1 apple pie. Also ordered a chocolate shake but got vanilla shake instead. Seems staff is incompetent and hopeless.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Naples, FL?

McDonald's in Naples, FL is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services including same-day and no-contact delivery.