McDonald's

3.6
1417 reviews
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Business Details

12055 Collier Blvd, Naples, FL
34116, United States
(239) 455-4544
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12055 Collier Blvd, Naples, FL
34116, United States

Hours

Reviews

3.6
1,417 reviews
5 stars
601
4 stars
252
3 stars
186
2 stars
85
1 star
293

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted poor cleanliness in the dining area and restrooms, with reports of dirty tables and unsanitary conditions.

Customer Service

Numerous customers experienced rude and unprofessional behavior from staff, with complaints about long wait times and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about stale fries and incorrect orders.

Play Area

The play area was appreciated by families, but concerns were raised about safety and cleanliness.
  • SL
    Stack Lee
    1 day ago
    1.0
    I just got done eating at this establishment The place was not sanitary at all I was trying to enjoy my meal when I seen a bug flying around and the fly lands right on my food. Was kinda like holy moly doughnut shop Mind you it was a huge fly I had to throw my whole meal away because if it landed on my food here who knows what it's landing on in the back. Not only were there flies inside the establishment it was hard to get the employees to even notice you they messed up my meal and I just ended up trying to eat it because I couldn't get ahold of anybody I would seriously consider it another McDonald's to eat at if you are thinking on stopping here you will get flies in your food.
  • TD
    Tiffany Duncan-Seitz
    Jan 5, 2026
    1.0
    I would say maybe they’re short staffed… but there’s quite a few employees standing around. The place is empty and all trashes are overflowing. I don’t even blame the previous customers leaving their trash on the table. No clean table available. I asked for a manager so they could clean some place for me and my crew of 8 to sit. She (manager) asked which tables and wiped the two table, no spray, and left the seats dirty with crumbs. I guess we’ll find somewhere else.
  • AJ
    Ashley Jastatt
    Dec 14, 2025
    2.0
    Play area was great. Our order was wrong, soap, wipes, and sanitizer were all empty. An outlet cover in the play area was not bolted down and my toddler kept trying to play with exposed wires in the hole. Overall the play area was a mess, not sure about the cleanliness of main area. This was our first visit to this location so I’m not sure if we just got it on a bad day or if this is normal.
  • PS
    Peter Stoltz
    Dec 10, 2025
    3.0
    Food is consistently good, staff is polite and kind. Not usually clean, most tables are dirty.
  • MR
    Maureen Rivas
    Dec 8, 2025
    3.0
    Not the cleanest or most friendly staff but the food was decent and didn't take too long.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 12055 Collier Blvd, Naples, FL?

McDonald's at 12055 Collier Blvd, Naples, FL is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's provides delivery, same-day delivery, and no-contact delivery services.