McDonald's

3.2
1177 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15291 Collier Blvd, Naples, FL
34119, United States

Hours

Reviews

3.2
1,177 reviews
5 stars
404
4 stars
202
3 stars
155
2 stars
100
1 star
316

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables, floors, and even cockroaches in the food.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently complained about food being cold, poorly prepared, or missing items from their orders.

Staffing Issues

Many reviews indicated that the location is often understaffed, leading to slow service and disorganization.

Inconsistency

The quality of food and service varied greatly, with some customers reporting good experiences while others had terrible ones.
  • JC
    Jenny C
    Oct 7, 2025
    1.0
    Just ate at this McDonald’s tonight and food this in our food!!! Disgusting! Safety and health hazard ! We eat at this location frequently and have never complained but we will never eat here again!!! Be warned!
  • SH
    Sydney Hays
    Aug 31, 2025
    2.0
    Ordered for curbside pickup. Waited 10 minutes after I got there to get my food and 30 seconds before I got it was brought out it started raining. The man that brought it out said “you could’ve picked it up from the drive through. Just saying.”
  • CF
    Caleb Freeman
    Aug 21, 2025
    5.0
    Snack Wraps are back 🔥
  • DR
    David Radcliff
    Aug 18, 2025
    3.0
    No ketchup in despenser and workers hang out in back don’t come to counter
  • JB
    Jim Barry
    Aug 15, 2025
    1.0
    Went to this McDonald’s at 4:30 in the morning, because the other McDonald’s was temporarily closed for a “shift change”. This McDonald’s only accepted, cash, didn’t have any coffee drinks or fountain drinks. So I had to get a breakfast sandwich with a can of Coke and had to pay cash for it.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 15291 Collier Blvd, Naples, FL?

McDonald's at 15291 Collier Blvd, Naples, FL, is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, delivery service is available 24/7 at this McDonald's location.