Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food quality, including cold and undercooked items.
Speed of Service
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant, often exceeding 30 minutes.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the restaurant.
Food Quality
There were multiple complaints about food being served cold, stale, or improperly cooked, leading to a negative dining experience.
AD
Abdul NYC DOC
1 day ago
1.0
Wife and I went through, 11:40 am, drive through order a large meal they gave us medium fries 1 large drink and medium drink. Young lady was acting rude and loudly saying she has to Pee 🤮. Whoever the manager is straighten out your crew. Hope this review gets alot of looks
GG
Glenda Gonzalez
1 day ago
2.0
I thought fast food meant we would get our good within 15mins. Waited 32mins for 2 value meals! At least we got fresh fries!
BS
Bartolome Silfa
Dec 23, 2025
5.0
Excelente, de este lugar no hay que hablar mucho el escondido por su nombre, lo recomiendo al 💯!
RR
Robbie
Dec 13, 2025
1.0
I had the worst experience at this McDonald’s in Miramar, and it’s the first time in my life that I’ve encountered such a disorganized, dirty McDonald’s with rude staff. They were shouting all the time, didn’t wear headsets, so their hair was loose while serving customers. We had to wait a long time for three orders, and it was clear they were wasting time. We also ordered three McFlurries, and were told that the McFlurry had been out of stock for a week. However, we saw a child eating one, and when we pointed that out, magically they made our McFlurries. This McDonald’s really deserves to be shut down and completely restructured, starting with the manager and going down to the last employee.
I would absolutely avoid this location.
MM
Mikey
Dec 4, 2025
1.0
The reviews at this location doesn’t surprise me at all. I was hesitant to order from here, but hunger got the best of me. I ordered the Grinch promotion online. I got the seasoning packet, but not the FRIES. That’s like the main thing of the whole order LOL, how do you mess that up? Nor did I get the double cheese that I ordered. The staff at this location need to wake up and so does the owner.