Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and unresolved order issues.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold or incorrect orders.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted unsanitary practices.
Order Accuracy
Frequent complaints about incorrect orders and missing items were highlighted by multiple customers.
Management Issues
Negative feedback regarding management's professionalism and handling of customer complaints was noted.
AM
aris jose Bracho Martinez
Dec 27, 2025
5.0
Normal como todo MC Donald
EH
Evan Herrera
Dec 19, 2025
1.0
@12:11am I really just wanted a cheeseburger! I always come to McDonalds after hours & I have never heard that you can only order meals #1-9! You can not order anything else individually. This is not a great customer experience at all ! You lose sales & customers - I’m not the first 1 complaining about it as I saw others write a review as well. Please fix this ! McDonald’s has been around long enough to be able to sell everything on their menu. This is not right ! Meanwhile your staff was very loud inside sounding like there was a party in there. This does not look good at all!! Rejecting customers request on the menu& your staff partying in the inside is crazy. I encourage you to read your customers feedback within the last month or so ! It’s not looking good !
CD
Cooper Davis
Dec 8, 2025
1.0
Ordered a Big Mac, and I’m pretty sure this isn’t even edible. No sauce, no lettuce, burgers from a cheeseburger made six hours ago.
TK
Tim Karwal
Dec 4, 2025
1.0
$17 for two large coffees and two sausage, egg, and cheese Mac muffins? Mc Donald’s has just lost my business.
I wanted a quick, inexpensive gut bomb, for myself and a friend, as I took him to the airport, and thought this would be the place. Nope. It isn’t, and never will be again.
I am voting with my dollars for another provider. Most likely Burger King.
I’m 60 years old, still work(professional pilot), and know what is what. This is not it.
EM
Emani Meda
Dec 3, 2025
1.0
Manager was very unprofessional and argued with me continuously about Big Mac sauce! Made me feel very uncomfortable and upset! Drive thru lines wait was incredibly ridiculous for fast food. Would not go there again if it was the last McDonald’s on the planet!