Customers consistently praised the food for being delicious, flavorful, and well-prepared, with specific mentions of dishes like oxtail, jerk chicken, and mac and cheese.
Customer Service
While many reviews highlighted excellent service from staff members like Saucia, Sharie, and Debbie, there were also complaints about poor attitudes from some employees, impacting the overall experience.
Cleanliness
Several customers noted issues with cleanliness, including dirty bathrooms and sticky tables, which detracted from their dining experience.
Atmosphere
The restaurant was described as having a welcoming and vibrant atmosphere, contributing positively to the dining experience for many customers.
Value for Money
Some customers felt that the portion sizes and pricing were reasonable, while others expressed dissatisfaction with the value, particularly regarding specific menu items.
CC
Caesar Chukwuma
Nov 16, 2025
1.0
They are extremely slow with making the food. Nothing is ever ready on time. I live 2 minutes away and sometimes it takes and hour for the food to be delivered because they door dash driver has to wait 45 minutes for the food. You cant even call to complain because they never answer. Every time I try to give them a second chance the same thing happens. Smh.
VN
Victor Navia
Nov 14, 2025
1.0
Avoid this place if you’re using Too Good To Go. What they advertise as a “$21 surprise bag” is a blatant scam. I was handed a tiny lunch portion of curry chicken—valued at $7.99—and when I politely asked for something to make up the difference, the staff member threw the food in the trash and walked off without a word. No explanation, no apology, no resolution. Just pure disrespect.
This isn’t just bad service—it’s false advertising. They’re offloading leftovers at full price under the guise of a deal. If you’re expecting a surprise bag with actual value, you’ll leave empty-handed and insulted. Shameful behavior and a complete disregard for customer trust. I’ve used Too Good To Go for years, and this was by far the worst experience I’ve had.
Do better, Island Tings. Or get off the platform.
SG
Sabrina Gause
Nov 12, 2025
2.0
My husband and I were referred to this restaurant while we were visiting the Fort Lauderdale Miami area. We went this evening because we were meeting a couple. We did not go to order our food right away because we were waiting for the couple. The whole while we were waiting, I could hear two female workers behind the counter, complaining, and Jamaican slang about the fact that we hadn’t come up to order, and they don’t come to the tables to take our orders. Which we didn’t ask for. The couple was running late, so we decided to go and order our food. When we got up to the counter, the person taking our order was quite rude. She said “ we don’t come take your order. You have to come to the counter. We not serving people.” After I finally understood what she was saying, I clarified for her that we had been waiting for another couple. That’s why we did not come up to the counter. But if they were polite, they would’ve just asked if they could help us. I went to order my food and this was about six in the evening, and they were out of brown gravy chicken. So I ordered another meal with peas and rice. They were also out of cabbage and carrots. So I ordered mixed vegetables. My husband also ordered mixed vegetables. I forgot exactly what he ordered but they didn’t have what he was ordering either so he had to choose something else. Once we paid and sat down, then the lady shouted over to us that they were out of peas and rice. So we ended up getting just white rice. The mixed rice seem like it was just frozen peas and carrots that had been steamed with no flavor. I had ordered macaroni and cheese on the side and the macaroni noodles were large Rigatoni noodles. There seem to be a half an inch thick layer of cheese on top not very much cheese mixed in. To top it off I feel like it was over compensation. She loaded my plate with food. I got a double portion of macaroni and cheese that I didn’t ask for. I just didn’t like the experience. We honestly did not finish the food. I don’t even believe I ate half the food. It was not even that good. I believe we threw that food in the garbage the next day. Is especially bad because we had eaten two days before at a very good Jamaican cuisine restaurant called the Jerk Stop. I would encourage people to go there. It was wonderful, the customer service was wonderful, the food was delicious, I gave it a five star review right away.
One other thing I would like to say about this restaurant, I did not like the decor. When you walk up to place your order right behind the counter, you cannot help but to see a large picture advertise in Jamaica with a half naked lady with her behind, turned to the camera with a thong on in your face . To me that is not family friendly and that is not something that should be in a restaurant where families especially they might bring in their children.
MC
Melissa Cornejo
Nov 10, 2025
1.0
Took my order even though the establishment was already closed. Told me to call the next day for my $60 refund. That was 4 days ago. I called again and got horribly rude customer service and hang ups and still NO REFUND. Welcome to Florida, where even restaurants are SCAMMERS. Miramar location to be exact!
LF
Lisa Frederick
Nov 1, 2025
5.0
My husband and I were looking for a Caribbean restaurant that has oxtail and we tried several places and it’s either they had and it’s all sold out or they don’t have any. This went on for at least 3 weeks today I told my husband let’s try this restaurant in the Miramar plaza on the east side and to our good news they had oxtails. The server was very friendly and attentive and my husband was very happy. We are definitely coming back here for our next oxtail meal.