McDonald's

3.5
1581 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7435 Miami Lakes Dr, Miami Lakes, FL
33014, United States

Hours

Reviews

3.5
1,581 reviews
5 stars
682
4 stars
230
3 stars
178
2 stars
103
1 star
388

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Food Quality

Multiple reviews highlighted issues with food quality, including stale items, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.

Management Issues

Several customers expressed dissatisfaction with management's handling of complaints and overall staff professionalism.
  • SC
    Sandy Castaneda
    Jan 2, 2026
    2.0
    This is the second time I order breakfast and it's stale like cardboard. they insist on selling old food and I keep throwing it out and losing my money. Cole and stale food is disgusting and I can't go back to complain bcuz I need to be on time for work. This is disgusting and I'll go back after work today and talk to the managers.
  • DH
    David Hernandez
    Dec 30, 2025
    5.0
    Great service
  • OR
    Osnier Rosales
    Dec 22, 2025
    2.0
    Los trabajadores no te atienden, los saludas y no contestan el saludo, realmente no hay educación y la demora en el servicio ni hablar.
  • JG
    Jessica Garcia
    Dec 14, 2025
    2.0
    This McDonald’s always makes you wait, the quality of food is not consistent, coffee is terrible.
  • DN
    Diana nunez
    Dec 9, 2025
    1.0
    Most members regularly speak to one another as if they were in a private setting rather than a professional business environment. Conversations take long hours, are loud, informal, inappropriate, and unprofessional, with big laughs, name calling, and no awareness of customers nearby. There is a lack of concern for workplace standards, appropriate conduct, and the overall customer experience. This behavior greatly detracts from the professionalism one would expect in a business.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Miami Lakes, FL?

McDonald's in Miami Lakes, FL is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.