McDonald's

3.5
1493 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4686 NW 183rd St, Miami Gardens, FL
33055, United States

Hours

Reviews

3.5
1,493 reviews
5 stars
656
4 stars
233
3 stars
195
2 stars
89
1 star
320

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and incorrect orders, leading to a negative dining experience.

Wait Times

Many reviews highlighted excessively long wait times in both the drive-thru and in-store, with some customers leaving due to the delays.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold items, incorrect orders, and overall decline in food standards.

Staff Attitude

There were multiple complaints about the attitude of staff, including unprofessional behavior and lack of customer service.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their kindness and efficiency, as well as the cleanliness of the location.
  • SR
    Stephanie Ramas
    1 day ago
    5.0
    I don’t know if they change managers but the customer service at this McDonald’s is amazing!
  • SM
    Sonia Mede
    Nov 6, 2025
    1.0
    There is always a problem with the orders in the drive thru . The girl in the 2nd window at 3:16 pm 11/07/2025 that gave me the order didn’t care about anything at all . I was trying to correct my order and she just said I don’t know , I don’t do the orders . What do you want me to do , I don’t know I just left with the wrong order.😔
  • KB
    Kay Brown
    Oct 18, 2025
    5.0
    They've improved another Food hot coffee is hot and very good, really good
  • LR
    Loriann Russ
    Oct 5, 2025
    5.0
    Did not bag just the sandwiches had shrunk but prices went up
  • LR
    Leiramys Rodriguez
    Sep 29, 2025
    2.0
    Voy a este McDonald's hace años pero nunca a estado tan de mala calidad como lo esta ahora, CADA vez q voy no tienen strawberry shake ,realmente no tienen nada q tenga q ver con este tipo de maquinas, la calidad del servicio al cliente pésima, y la calidad de la comida también a bajado muchissimo!! Vivo cerca del lugar y me queda cómodo, pero ahora me veo obligada a consumir en otros McDonald's, el gerente debería de estar más pendiente de sus trabajadores y del servicio que dan!! 🤔

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's location is open 24/7 every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 through their online ordering platform.