Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff and incorrect orders, leading to a negative dining experience.
Wait Times
Many reviews highlighted excessively long wait times in both the drive-thru and in-store, with some customers leaving due to the delays.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold items, incorrect orders, and overall decline in food standards.
Staff Attitude
There were multiple complaints about the attitude of staff, including unprofessional behavior and lack of customer service.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their kindness and efficiency, as well as the cleanliness of the location.
SR
Stephanie Ramas
1 day ago
5.0
I don’t know if they change managers but the customer service at this McDonald’s is amazing!
SM
Sonia Mede
Nov 6, 2025
1.0
There is always a problem with the orders in the drive thru .
The girl in the 2nd window at 3:16 pm 11/07/2025 that gave me the order didn’t care about anything at all . I was trying to correct my order and she just said
I don’t know , I don’t do the orders . What do you want me to do , I don’t know
I just left with the wrong order.😔
KB
Kay Brown
Oct 18, 2025
5.0
They've improved another
Food hot coffee is hot and very good, really good
LR
Loriann Russ
Oct 5, 2025
5.0
Did not bag just the sandwiches had shrunk but prices went up
LR
Leiramys Rodriguez
Sep 29, 2025
2.0
Voy a este McDonald's hace años pero nunca a estado tan de mala calidad como lo esta ahora, CADA vez q voy no tienen strawberry shake ,realmente no tienen nada q tenga q ver con este tipo de maquinas, la calidad del servicio al cliente pésima, y la calidad de la comida también a bajado muchissimo!! Vivo cerca del lugar y me queda cómodo, pero ahora me veo obligada a consumir en otros McDonald's, el gerente debería de estar más pendiente de sus trabajadores y del servicio que dan!! 🤔
What are the operating hours of this McDonald's location?
This McDonald's location is open 24/7 every day of the week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 through their online ordering platform.
What types of pickup and delivery services are offered?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a drive-through available at this McDonald's?
Yes, the drive-through is open 24/7 every day.
How can I order food online from this McDonald's?
You can order online via their delivery platform at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What kind of services does this McDonald's provide on-site?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Miami Gardens Shopping Plaza for shopping, Jessie Trice Community Health Center for medical services, and Pollo Campero for additional dining options.
Are there any nearby financial services close to this McDonald's?
Yes, Western Union, ACE Cash Express, DigitalMint Bitcoin ATM, LibertyX Bitcoin ATM, and The Exchange Network are nearby financial service locations.
Is there public transit or travel assistance near this McDonald's?
Yes, Quisqueya Travel & Tours offers travel services nearby, and U-Haul Neighborhood Dealer provides truck rentals if needed.