Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,118 reviews
5 stars
437
4 stars
234
3 stars
147
2 stars
93
1 star
207
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced poor service, with reports of rude staff and long wait times.
Food Quality
Many reviews mention issues with food quality, including undercooked items, greasy burgers, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and bathrooms, contributing to an overall negative experience.
Order Accuracy
A recurring theme is the frequent mistakes in orders, with customers reporting missing items and incorrect food.
Management Issues
Reviews suggest a lack of effective management and training, leading to consistent service and operational problems.
- RBRick Blanco5 days ago2.0Ever since they changed the crew here. Service been terrible and real slow. This new crew cant handle the pressure of the lunch rush. The lobby was full of waiting customers, seems like they only cared about moving the drive thru.
- AAAllisonNov 13, 20251.0Extremely rude employees especially the redhead girl. Very disappointed and have messed up my order several times
- AFAndres Serrano FrancoOct 17, 20251.0Debo decir que todos los mc donalds son iguales en cuanto a atención y servicio pero este es especialmente horroroso servicio terrible ,hay 3 señoras mayores son de nacionalidad cubana ,y su atención al cliente es pésima ,tratan mal a las personas ,entregan los pedidos con el tiempo que ellas consideran,es toda una experiencia desagradable ir a tomar o comer algo allí ,hay unas chicas jóvenes, cuando ellas están allí todo es diferente atención y servicio normal.
- LHL HSep 22, 20253.0Not what I'd expect. Burgers came a bit greasier than I'd expect but were very tasty, no complaints there. Went in at 9.30pm and it was quiet, five customers including us. A few tables were left in a mess by previous customers and really should have been cleaned up, as I said it was quiet and no one at drive thru. Bins by the front door were full though not to the point of overflowing. Generally disappointing but could so easily but rectified with little effort.
- IIIvetkaSep 14, 20251.0Horrible food ,stay away ,dont waste your money ,they should be close down or put under new management
Frequently Asked Questions About McDonald's
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 5:00 AM to midnight.
When is delivery available for this McDonald's?
Delivery is available every day from 6:00 AM to 11:00 PM, and until midnight on Fridays and Saturdays.
Can I order food online or through a mobile app for pickup or delivery?
Yes, you can order online for delivery or use the McDonald's app on iOS or Android for convenient ordering and curbside pickup.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are offered at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is the address and contact phone number for this McDonald's?
This McDonald's is located at 899 N Collier Blvd, Marco Island, FL 34145, and the phone number is +1 239-642-8899.
What are the regular in-restaurant hours of operation?
The restaurant is open daily from 5:00 AM to 11:00 PM.
Are there any parks near this McDonald's where customers can relax before or after their visit?
Yes, Caxambas Park is nearby and offers a great outdoor space to enjoy.
What other dining options are near this McDonald's?
Nearby dining options include Island Chicken and Little Caesars Pizza, offering different food choices if you want to try something else.
Are there any useful businesses near this McDonald's for one-stop errands?
Yes, nearby businesses include BMO Harris Bank for banking needs and Sascha's Salon for beauty and grooming services, which can be convenient for customers combining visits.