McDonald's

3.3
810 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6375 Fl-53, Madison, FL
32340, United States

Hours

Reviews

3.3
810 reviews
5 stars
267
4 stars
154
3 stars
119
2 stars
64
1 star
206

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including long wait times, rude staff, and lack of attention to customers.

Cleanliness

Many customers reported unsanitary conditions, including dirty floors and bathrooms, contributing to a negative dining experience.

Food Quality

Several reviews mentioned cold or improperly prepared food, with some customers expressing dissatisfaction with the taste and freshness.

Staff Attitude

Feedback indicated that staff members often appeared disinterested or unprofessional, impacting overall customer satisfaction.
  • RS
    Rebecca Shrader
    Jan 4, 2026
    1.0
    I waited over 20 minutes in the drive thru to get coffee and no one bothered to tell me that they didn’t have any. I asked to speak to the manager. He was completely unprofessional. He walked off and closed the window right in my face. He finally sent the little girl cashier out to tell me to get out of line laughing at me the entire time. This was reported to the corporate office.
  • TR
    Taminas Reflections
    Dec 31, 2025
    1.0
    I stopped at this McDonald’s while driving toward Orlando for a quick bathroom break and coffee. Unfortunately, the restroom was very dirty and noticeably outdated, which made the stop quite unpleasant. Based on this experience, I would not choose to stop here again. If you’re looking for a clean restroom or a quick snack while traveling, I would recommend skipping this exit and stopping at the next one.
  • CY
    Charlie Yeo
    Dec 28, 2025
    1.0
    This is the worst McDonald's I've ever been to. I ordered sweet and sour sauce, but they didn't give it to me, saying they were out. I asked for napkins, and they said they didn't have any, even though I saw they had plenty. The staff were impolite and disrespectful. They need retraining.👎👎👎
  • LS
    Lauren Smith
    Dec 27, 2025
    1.0
    Poor service, really long wait, only had tea and two drinks in the fountain. No napkins. The employees skipped customers to prioritize custom fries for someone they appeared to know.
  • KK
    Krisitina
    Dec 21, 2025
    1.0
    This place is disgusting 🤢 they can’t get an order right. The employees are freaking rude. The food taste like vomit. The aftertaste of the fries and the chicken sandwich is 🤢. Mine went straight in the trash. They also allow people to come in vaping all around instead of keeping it outside. This place is straight trash.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 6375 Fl-53, Madison, FL?

McDonald's in Madison, FL is open from 5:00 AM to 10:00 PM Monday through Friday, and from 6:00 AM to 10:00 PM on weekends.

Does this McDonald's location have drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service from 5:00 AM to 10:00 PM Monday through Friday, and from 6:00 AM to 10:00 PM on Saturday and Sunday.