Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent food quality, with some enjoying hot and fresh meals while others received cold or poorly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including incorrect orders, rude staff, and long wait times.
Cleanliness
Several customers noted unsanitary conditions, particularly in the restrooms and overall maintenance of the location.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some praising the speed and friendliness, while others complained about slow service and order inaccuracies.
TT
Tamara Thrift
5 days ago
5.0
Very fast service, friendly staff, and even helped with a discount for our food
MB
M B
Dec 30, 2025
5.0
Good experience and food was good
LL
LoGhandi
Nov 25, 2025
1.0
Dear McDonald’s of Madison, your Fries are awful. They do not taste like McDonalds fries, they taste like dry cardboard. I stopped going here completely for years but decided to give them another chance, only to yet again find that they did not salt the fries. It’s such a simple fix, and still you refuse to do it. I’m never giving this place my business again, and neither should you. Go to BK across the street instead; their stuff actually tastes like food.
RR
Robert Ross
Nov 3, 2025
5.0
Walked in and was taken care of. My order was perfect. The Live Oak, Florida location should take notes.
JJ
J.R.
Oct 17, 2025
5.0
I rarely give out 5 stars simply because there is not many places to eat in this region that merits it but for me to give a McDonald a 5 star...and I do that because they simply have not disappointed me in the random times I come here to eat in the past 10 years! That's exceptional. It is the only McDonalds I will eat at in 100 mile radius. District and regional managers need to find out why and how they are able to do this when most other McDonalds around here in this area cannot come close.