McDonald's

3.3
898 reviews
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Business Details

466 E Base St, Madison, FL
32340, United States
(850) 973-0086
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
466 E Base St, Madison, FL
32340, United States

Hours

Reviews

3.3
898 reviews
5 stars
293
4 stars
158
3 stars
179
2 stars
93
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, such as cold or improperly cooked items, while a few praised the freshness of the food.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms.

Drive-Thru Experience

The drive-thru was often criticized for slow service and order inaccuracies, although some praised the friendliness of the staff.

Management Issues

There were complaints about management's handling of customer service issues and staff behavior, leading to a negative overall experience.
  • RR
    Robert Ross
    Nov 3, 2025
    5.0
    Walked in and was taken care of. My order was perfect. The Live Oak, Florida location should take notes.
  • JJ
    J.R.
    Oct 17, 2025
    5.0
    I rarely give out 5 stars simply because there is not many places to eat in this region that merits it but for me to give a McDonald a 5 star...and I do that because they simply have not disappointed me in the random times I come here to eat in the past 10 years! That's exceptional. It is the only McDonalds I will eat at in 100 mile radius. District and regional managers need to find out why and how they are able to do this when most other McDonalds around here in this area cannot come close.
  • JK
    Jay “JDawg” K
    Sep 7, 2025
    5.0
    Drive-thru seemed a little slower than normal quick to take orders long wait to pick up
  • RB
    Rachel Beaudry
    Sep 6, 2025
    1.0
    Almost every time I've visited this location, the workers mumble to the point I can barely understand/hear them over the speaker. On top of that, they have next to no customer service skills. I wanted a couple items from their Golden Sauce menu but they asked ME what it was and said they didn't have that. I also wanted a pumpkin spice latte and said they didn't have that either. Both items were clearly advertised on their signs in front, in the windows and on the menu itself. They also take forever to get the lines moving at any time of the day, regardless of peak hours. I'll be avoiding this location in the future and going to the one 10 minutes down the road because it'll probably take me less time to get there and back than it would to wait in line at this location. And I'll ACTUALLY get the food that I want!
  • KT
    Kristina Taylor
    Aug 2, 2025
    1.0
    Won't ever eat there again. It was raw burgers grease dripping fries that tasted like they cooked them hours prior to our order wrong dri.ks and all.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 466 E Base St, Madison, FL?

McDonald's operates daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's location has a drive-thru open from 5:00 AM to 11:00 PM every day, except Sundays when it opens at 6:00 AM.