Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Food Quality
Numerous customers complained about cold, old, or poorly prepared food, with some describing it as inedible.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty facilities and unclean food preparation areas.
Customer Service
Feedback on customer service was mixed; while some praised individual employees, many others reported rude or unhelpful staff.
FG
Fenglei Gu
Nov 8, 2025
3.0
Staff needs more training. Customization not followed. Coffee spilled over the cap.
SI
Scott Campbell, II
Nov 7, 2025
1.0
Place was clean but if you still eat this food in this day and age, it's outrageous.
Choked on my sausage, egg and cheese beagle 2 times while trying to get it down it was so dry and fake.
Hashbrown was good. People were very nice just can't say the food is actual food.
MR
Met Rivers
Nov 5, 2025
4.0
To go order took a while .. maybe not enough people working that day .. Seemed clean .. half the place was empty ..
KM
Katheryn Mack
Nov 2, 2025
5.0
Stopped in for breakfast. Everything was excellent! The staff were so friendly and cheerful! It was delightful to see workers actually enjoying their job!!
HF
Heather Felts-Keihn
Oct 20, 2025
1.0
Stopped in on my way to work to get a coffee with four creamer and four sugar. They took my payment and then never brought out my coffee. I sat at the window for quite some time when I had to make the decision to leave so I was not late to work. I attempted to contact the location several times with no response. If I could give zero stars I would.