Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; while some customers praised friendly and attentive staff, others reported rude behavior and poor service.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
The restaurant is generally noted for being clean and organized, contributing positively to the dining experience.
Order Accuracy
There are frequent complaints about incorrect orders and issues with mobile app orders, indicating a need for improvement in order accuracy.
Staffing Issues
Several reviews mention understaffing and long wait times, particularly during busy hours, affecting overall service efficiency.
SE
Shayn Eichhorn
4 days ago
5.0
Friendly service from the staff even if there is an occasional wait.
Fries are always so dang fresh!
CM
Carly Mann
Nov 16, 2025
1.0
I got moldy eggs at 4 am this morning. Unacceptable
AB
Alpha Beta
Nov 12, 2025
1.0
This was a complete breakdown of service at every step of the way and it left me irritated
Went in for a counter order.. nobody was paying attention to customers wanting to order. Several employees walked by me without offering to help. Waited about 10 minutes for someone to take my order.
My order was keyed in wrong. He got it wrong despite verbally confirming it with me. The associate walked away and either didn’t hear me or ignored me when I asked to have it corrected.
The manager rang up my missing item but priced it incorrectly. Whatever. Incorrect change was given due to the penny issue in the US. One of the employees had STRONG body odor.
Food was given to me, and just as a final insult to injury, they gave me the wrong sauces.
This was an absolute circus and I won’t be returning.
MB
Mackenzie Bryant
Nov 11, 2025
5.0
This McDonald’s is so so so much better than their sister store on Roosevelt, the food is always hot, always a polite voice thru the speaker, always greeted politely, it is literally two completely different worlds, by far probably the best and most efficient McDonalds in Pinellas county in my opinion! Love my breakfast crew🫶
PB
Pickle Budgie
Nov 5, 2025
1.0
I never have an experience like this in my life , I’m coming to this location since 2018 and I never had a problem . I went today around 12-50 pm to pickup a order for DoorDash , I could see the order was ready there and I wait for the worker to finish what he was doing to give me the order , he ignored me for more than 5 minutes , I was calling him excuse me excuse me but nothing . When he come closer to me I asked him nicely to give me the order and he he refused to give my order, he was so rude . I have never seen a worker like that in my life . Please check your cameras , this guy cannot work with customers, this guy was not normal . Do something before he do something else with the customers. I’m doing deliveries for 10 years 5 star driver and is the first time I see a worker like that , please don’t let him work with customers