Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Food quality is inconsistent, with reports of cold, stale, or poorly prepared items, though some customers enjoyed fresh and hot meals.
Cleanliness and Atmosphere
The restaurant's cleanliness and atmosphere received mixed reviews, with some noting a clean environment while others described a chaotic and unwelcoming vibe.
Speed of Service
Service speed is frequently criticized, particularly during late hours, with long wait times reported by multiple customers.
KC
Kyle Carlson
1 day ago
1.0
Food was barely edible. The people behind the counter have zero customer service skills. I don't usually expect much from McDonald's but this place is absolute garbage all around.
JO
Jeff O
2 days ago
1.0
This probably has to be one of the worst McDonald's in the area. When you pull up, it's always wrapped around the building and no matter what you order... It always takes forever. And when you go through drive-thru, there's no one acknowledging that you pulled up and if you have to say "hello" a few times before they acknowledge that you're there and it's usually with an attitude. Also, what's the point of having two speakers if the same person is answering both and causing everyone to wait longer.
SW
Shawn Willey
3 days ago
1.0
In the morning crew your good. Evening crew just keep driving by cause they dont care about nothing.
LH
Laura Hall
Oct 25, 2025
1.0
They obviously can't take directions. I said no ketchup, no mustard, so they didn't bother to add tomatoes or lettuce either. Damn thing is barely edible, it's so dry! FF are half full AND both are cold. Disgusting meal... again!
CM
C. Matt
Oct 13, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
I want to give a big shout-out to Manager Willie at McDonald’s #34377 for his exceptional service. Willie is always professional, friendly, and truly goes above and beyond to make sure customers are well taken care of. He runs the restaurant smoothly, treats everyone with respect, and makes each visit a great experience. It’s clear he takes pride in his work and sets a high standard for his team. Thank you, Willie, for your outstanding service and dedication. 🌟🌟🌟🌟🌟