Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, rude staff, and poor service, with many leaving without ordering due to frustration.
Cleanliness
Numerous reviews highlighted the restaurant's dirty conditions, including filthy bathrooms and unclean dining areas.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction and complaints.
Staff Attitude
Several reviews noted unprofessional behavior from staff, including rudeness and lack of customer service skills.
Food Quality
While some customers enjoyed their food, many reported issues with cold or poorly prepared items.
MF
Marianne Fortin
Nov 9, 2025
1.0
Awful service. Waited a long time at the drive thru to pick up a mobile order and no one answered so we went inside and were told that we had to get back in the car and go through the drive thru again. Once back in the drive thru there was now a huge line we had to wait in again. Now we have waited over 40 minutes to pick up a mobile order! Worst experience at a McDonald's ever!
RS
Rosetta Steiner
Nov 9, 2025
1.0
Rude workers,cold fries ,big Mac was cold an meat was like leather,no clean tables ,and bathroom was very dirty! And employees arguing in kitchen , people were walking out without ordering !
JJ
JC JC
Oct 31, 2025
1.0
Very disappointing experience. Half of my order was missing, and while the staff did correct it, they were quite rude about it. Every table in the dining area was dirty, and the bathrooms were disgusting clearly not cleaned often. They smelled of urine ( women's) The food that I did get was only semi-fresh. Overall, this location really needs improvement in cleanliness, attitude, and food quality.
KB
King Bones
Oct 22, 2025
1.0
I had not been to this location for a little while now however I used to be a regular fairly often on a routine basis much to my disappointment however the food sense has declined and so has the service apparently I ordered the Double Quarter Pounder meal with an extra Big Mac on the side and my family ordered their usual as well and we were severely disappointed when we got home after a long drive and a hard day at work the food was half wrong and the order was completely off. We only received three quarters of what we paid for and it was a miserable experience I will never go to the McDonald's again in my life Unless somehow this is rectified for my troubles
AH
Adam Halpern
Oct 21, 2025
1.0
DIRTY PLACE, NOT NICE PEOPLE. When I need a decent meal, fast, often it’s McDonald’s. Ray Kroc would have fired everyone including the nicely dressed manager who should be replaced.
One wise man remarked, “report this place, I haven’t seen a clean table in years.” Seems like doing the minimum is how this lady manages. Bad news. Here’s the score:
Workers not cleaning ANYTHING at 2pm yesterday. It was after lunch and not a crazy rush.
See photos: “OUT OF STOCK” in almost every entree but burgers. What, those lazy people didn’t want to make chicken.
Chicago needs to send the DM or some suits need to call me and replace the DM with me. I’m a qualified chef😱, shareholder, and hospitality manager.
When I started investigating, my beleaguered server who was not nice, got worried and said, “he be taking pictures.” He be doin’ just that to expose your filthiness, lack of product, and poor management. TOU SHOUKD GET A NEGATIVE ONE (-1) on your score.
The parking lot and bathrooms were also littered. Do you use any bleach ever?
The fries were cold, over-sales and it looked like my server at half of them. To get 3 ketchup packs, she made a scene. I tried to be gracious, but to no avail.
Disgustingest McDonald’s to date ! CLEAN THIS PLACE YO AND HIRE SOME PEOPLE WHO WANT TO WORK.