McDonald's

3.9
1531 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2500 Ridge Way, Lake Wales, FL
33859, United States

Hours

Reviews

3.9
1,531 reviews
5 stars
690
4 stars
359
3 stars
245
2 stars
80
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude attitudes and poor service.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a lack of consistency in order fulfillment.

Food Quality

Feedback on food quality varies, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some customers noting clean facilities while others reported dirty tables and restrooms.

Wait Times

Customers frequently mentioned long wait times, particularly in the drive-thru, impacting their overall experience.
  • RV
    Ronald Vogel
    Nov 16, 2025
    5.0
    This McDonald's always gets your order correct and the employees are always friendly.
  • DB
    Don Bridges
    Oct 27, 2025
    5.0
    So much better service and more friendly workers than the other 2 stores in lake wales. Seemed like they enjoy working there
  • EH
    Eric Hinshaw
    Sep 21, 2025
    3.0
    I used to enjoy coming here, having a decent quick meal and enjoy watching my wonderful dog “wolf down” one of their great, free “pup cups.” I’m guessing the cost of that little squirt of whipped cream was just too much to bear. When I asked for the treat today the answer wasn’t just “No,” but a resounding “absolutely NOT” from the hidden store manager. I hope this is a decision from just this store. I will try other stores and find out. If this was indeed a corporate decision then Mickey-D’s will be visited much less often.
  • KB
    Katie Bryant
    Sep 21, 2025
    5.0
    Very easy drive thru. Good service.
  • LR
    Luis Reyes
    Sep 17, 2025
    5.0
    The person who served me at this place was very kind. I ordered online, but the system was taking a while, I asked her if they had received an order notification, but she kindly replied that no, that nothing had arrived so far, I showed her my phone to confirm, and it appeared that it was in process, and when I was leaving, the order appeared, and also the restaurant, and as soon as I had to wait I think less than three minutes, lol, the girl called me quickly, here's your order sir, 🤣 I felt old 🤣 , but I have to admit, they were very cordial.👍🏾

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2500 Ridge Way, Lake Wales, FL?

McDonald's is open every day from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.

When is the drive-through service available at this McDonald's location?

The drive-through is open daily from 5:00 AM to 11:00 PM, but on Fridays and Saturdays it stays open until 1:00 AM and on Sundays until midnight.