Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,531 reviews
5 stars
690
4 stars
359
3 stars
245
2 stars
80
1 star
157
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude attitudes and poor service.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, indicating a lack of consistency in order fulfillment.
Food Quality
Feedback on food quality varies, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared food.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some customers noting clean facilities while others reported dirty tables and restrooms.
Wait Times
Customers frequently mentioned long wait times, particularly in the drive-thru, impacting their overall experience.
- RVRonald VogelNov 16, 20255.0This McDonald's always gets your order correct and the employees are always friendly.
- DBDon BridgesOct 27, 20255.0So much better service and more friendly workers than the other 2 stores in lake wales. Seemed like they enjoy working there
- EHEric HinshawSep 21, 20253.0I used to enjoy coming here, having a decent quick meal and enjoy watching my wonderful dog “wolf down” one of their great, free “pup cups.” I’m guessing the cost of that little squirt of whipped cream was just too much to bear. When I asked for the treat today the answer wasn’t just “No,” but a resounding “absolutely NOT” from the hidden store manager. I hope this is a decision from just this store. I will try other stores and find out. If this was indeed a corporate decision then Mickey-D’s will be visited much less often.
- KBKatie BryantSep 21, 20255.0Very easy drive thru. Good service.
- LRLuis ReyesSep 17, 20255.0The person who served me at this place was very kind. I ordered online, but the system was taking a while, I asked her if they had received an order notification, but she kindly replied that no, that nothing had arrived so far, I showed her my phone to confirm, and it appeared that it was in process, and when I was leaving, the order appeared, and also the restaurant, and as soon as I had to wait I think less than three minutes, lol, the girl called me quickly, here's your order sir, 🤣 I felt old 🤣 , but I have to admit, they were very cordial.👍🏾
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 2500 Ridge Way, Lake Wales, FL?
McDonald's is open every day from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
When is the drive-through service available at this McDonald's location?
The drive-through is open daily from 5:00 AM to 11:00 PM, but on Fridays and Saturdays it stays open until 1:00 AM and on Sundays until midnight.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, McDonald's offers delivery every day from 5:00 AM to midnight.
What mobile apps are available to order from McDonald's?
You can order using the McDonald's App available on Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located and how can I contact them?
McDonald's is located at 2500 Ridge Way, Lake Wales, FL 33859. You can reach them by calling +1 863-676-4742.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include another McDonald's, Taco Bell, Dunkin', Dairy Queen, Quiznos, and more.
What local businesses close to McDonald's might be useful to visit before or after dining?
Nearby businesses include Mattress Firm and Mike Sleep Expert for furniture and mattresses, KAY Jewelers for retail and jewelry, and medical providers like Aspen Dental and Eye Specialists of Mid Florida.
Are there convenient stores or telecom shops near McDonald's?
Yes, nearby are several mobile phone stores including T-Mobile, T-Mobile Authorized Retailer, T-Mobile for Business, and Metro by T-Mobile, offering telecommunications services.