Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,466 reviews
5 stars
1,004
4 stars
526
3 stars
431
2 stars
180
1 star
325
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, particularly during night shifts.
Food Quality
Many reviews mentioned food being cold, stale, or not meeting expectations, with specific complaints about missing items and poor preparation.
Staff Friendliness
While some customers praised the friendly and helpful staff, others noted inconsistency in service quality, with some staff displaying a negative attitude.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting clean facilities while others reported unsanitary conditions.
- JSJennifer Sanders4 days ago5.0Great service
- GSGogy SheeshJan 4, 20265.0best caramel frappe🫡😮💨
- MMMelanie MossDec 30, 20255.0I had an issue with my order and the store manager stepped in and took care of everything that was wrong and went above and beyond more than I ever thought customer service was . He was incredible.
- LKLoco KingDec 19, 20251.0So this older black guy around 80 years old, was trying to upload money on a McDonalds card, the white lady kept yelling at him and being disrespectful, after they got him situated, I stood right there for 15-20 minutes, this yt lady had the audacity to try to serve a white family, knowing I was next in line ! So the family told her I was next, she rudely walked away, not taking my order, I felt so violated because of my skin color !
- JGJohn GallaganDec 4, 20252.0Friendly cashier. Burger and fries were dry and hard.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Lake Wales, FL?
McDonald's in Lake Wales, FL is open 24 hours every day, from 12:00 AM to 11:59 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru at McDonald's Lake Wales is open 24/7, every day of the week.
What are the delivery hours for McDonald's Lake Wales?
Delivery service is available daily from 4:15 AM until 3:45 AM the next day at McDonald's Lake Wales.
Does McDonald's Lake Wales offer curbside pickup services?
Yes, McDonald's Lake Wales offers curbside pickup as part of its pickup and delivery services.
Which payment options are accepted at McDonald's Lake Wales?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's for delivery or pickup online?
You can order online via the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple Store and Google Play.
What is the address and contact number for this McDonald's location?
McDonald's is located at 1978 State Route 60, Lake Wales, FL 33853. The main phone number is +1 863-676-8110.
Are there any convenient places nearby where customers can get gas or automotive services?
Yes, customers can visit Murphy USA gas station and Lake Wales Car Wash near McDonald's for automotive and gas needs.
What fast food restaurants are located near McDonald's in Lake Wales?
Nearby fast food options include Wendy's, Taco Bell, Hungry Howie's Pizza, and Papa John's Pizza.
Which nearby places could customers visit for pharmacy or health-related needs before or after dining at McDonald's?
Customers can visit Walgreens pharmacy nearby for medications and health supplies.