McDonald's

3.2
1889 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
385 Cypress Parkway, Kissimmee, FL
34759, United States

Hours

Reviews

3.2
1,889 reviews
5 stars
686
4 stars
278
3 stars
251
2 stars
126
1 star
548

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Order Fulfillment

Many reviews highlighted issues with missing items and incorrect orders, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions, including dirty food and unclean dining areas.

Employee Performance

While some employees received praise for their friendliness, overall staff performance was criticized for being disorganized and unprofessional.

Food Quality

Customers often complained about cold food and incorrect preparation, impacting their overall dining experience.
  • MH
    Mike Huncho
    3 days ago
    1.0
    The manager is talking with her family not working the employees are not working at all on the night shift the line backed up & it’s more than enough employees there they are just sitting around doing nothing…
  • AV
    Anna Velez
    4 days ago
    2.0
    I been thinking of writing this review for like 2 days now but I absolutely hate the attitude from the little girls that work here disgusting and no reason for it what so ever !!! Order my food and they told me to go up to the very last window to get my food this little girl with long dark hair came up pass me my food by the time I can turn around to asks for my dipping sauces because they forgot !!! She close the window and left I waited for 10mins more to see if they noticed im still there no one came I started beeping the horn and still no one comes at this point im being ignored 20mins pass the same little girl comes up I told her she forgot and then she gives them to me and holds up a whole lot of it with a attitude and a smirk on her face saying “Anything else” then closes the window on me again Next time I will be coming inside better ppl need to be hire here or train better no reason to treat customers like this at all
  • MM
    Mike McGehee
    Jan 5, 2026
    1.0
    Worst McDonalds. Bad service, orders wrong or missing items all the time, and equipment is “broke” constantly.
  • AE
    A.J.S. Entertainment
    Jan 2, 2026
    3.0
    Food always cold and it tastes old. Service very slow. Floors always feel greasy like washed with dirty water.
  • DT
    David Santiago Tate
    Dec 23, 2025
    1.0
    I’m a local uber eats driver and this place is the worst restaurant I’ve ever had to work with. EVERY order is super late, especially at night when it’s drive thru only and PACKED yet they never have staffed it enough. Whoever they do have working is incompetent and almost always get an order wrong or forget something. On top of that, they’re rude, avoid customers, and will argue if you tell them something is wrong.

Frequently Asked Questions About McDonald's

What are McDonald's regular operating hours in Kissimmee, FL?

McDonald's in Kissimmee operates 24 hours a day, 7 days a week.

What are the delivery hours available at McDonald's Kissimmee?

Delivery is available daily from 5:30 AM to 2:00 AM.