McDonald's

3.8
4307 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
719 W Vine St, Kissimmee, FL
34741, United States

Hours

Reviews

3.8
4,307 reviews
5 stars
2,077
4 stars
738
3 stars
613
2 stars
256
1 star
623

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Speed of Service

Customers frequently complained about slow service, particularly during busy hours and late-night shifts.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or improperly prepared items.
  • CG
    Christian Garcia
    1 day ago
    1.0
    Yoah need to stop blsming dd for mistake that youre employee did , if the order still show in my app is because nobody else got it or took it since yoah want to use dd you should train your employes and show them how the app work , if i get the ordee nobody else is gona get it at least i cancelled from what i see they make s lot of mistakes , the manager try to said the sometimes two people get the same order , what that tells me id that your employes either take to long or they make a mostake , is no way that dd is giving the same order to more than one person , then she got the nerves to mention the cops when they the one that mess up the order
  • CG
    christian garcia
    2 days ago
    1.0
    These people are dumb they gave the dd erased the order then try to tell me that they gave it to somebody to call dd , if they would have gave it to somebody it will not show on my phone then she got the nerves to said shes gona call the police qhen they mess up the order
  • LR
    Linda Rhodes
    2 days ago
    1.0
    I mobile ordered fries and an ice tea to pick up in the drive thru. I ended up having to pull in a mobile order spot waiting for the fries. The ice tea was horrible, old, sour and very cloudy. The crew member that brought my fries, went to get me a fresh tea, but brought sweet tea instead of unsweetened tea. I had to go back into the location and was informed it would be at least seven minutes before fresh was ready. I ended up making my own with hot water and a tea bag. Not happy.
  • GG
    Greater Good
    2 days ago
    1.0
    I had an extremely disappointing experience. My order was incorrect, and when I returned to address the issue, the staff showed no concern for their mistake. There was no apology offered, and instead I was met with indifference and a dismissive attitude. It is truly disheartening to see how far customer service standards have declined. I will not be returning and will not recommend this establishment to others.
  • ZZ
    ziny8ib
    3 days ago
    1.0
    This McDonald’s at 719 W Vine St in Kissimmee seriously made me angry. We ordered two Filet-O-Fish and they only put one patty total. One sandwich didn’t even have its patty. On top of that, they forgot my shake. How do you mess up something this basic? This isn’t a small mistake — it shows the workers aren’t paying attention at all. I’m paying full price and getting half the food. Completely unacceptable, careless, and honestly ridiculous. Until this place gets new management or staff who actually care, I’m not coming back.

Frequently Asked Questions About McDonald's

What are the 24-hour operating hours for McDonald's at 719 W Vine St, Kissimmee, FL?

McDonald's at 719 W Vine St, Kissimmee operates 24 hours a day, 7 days a week, from 12:00 AM to 11:59 PM.

What are the McDonald's drive-through hours?

The drive-through at McDonald's at this location is open 24/7, from 12:00 AM to 11:59 PM every day.