McDonald's

3.8
6478 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5725 W Irlo Bronson Memorial Pky, Kissimmee, FL
34746, United States

Hours

Reviews

3.8
6,478 reviews
5 stars
2,850
4 stars
1,396
3 stars
946
2 stars
422
1 star
864

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior from management.

Cleanliness

Many customers noted that the restaurant was dirty, with unclean tables and bathrooms, impacting their overall experience.

Order Accuracy

Several customers experienced issues with incorrect orders and long wait times, leading to frustration.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and noted positive experiences.
  • KR
    Kevin Rogers
    1 day ago
    1.0
    Ordered two drinks on the app. Just two drinks. Waited ten minutes or more at the register … nothing. Asked the male employee about my order - he asked the number and I gave it. No response. I ask him again - and tell him the order again. No response. Female employee asks what I need - and I tell her “ third time: here’s my order”. She gives me a nasty look and … sends the boy out with two cups to ask my tea order Again. How can McDonald’s think it’s smart to remove drink machines when their employees are unable to make drinks??????
  • YY
    Yeibisaii
    Jan 4, 2026
    1.0
    Me hacen esperar demasiado empleados en el teléfono
  • CC
    Caroline
    Jan 2, 2026
    1.0
    I don’t recommend ordering online. they will forget half ur order.
  • SC
    Summetra Coleman
    Dec 30, 2025
    4.0
    Not really a fast food fan anymore. I eat it out of necessity.
  • TP
    Tyler Perkins
    Dec 28, 2025
    1.0
    DOES NOT HAVE A PLAY PLACE! Even though it’s stated on the website that they do. Drove 15 min for this location alone

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's location is open 24 hours every day of the week.

Is the drive-thru available all day at this McDonald's?

Yes, the drive-thru is open 24 hours from Monday to Sunday.