Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
6,439 reviews
5 stars
2,833
4 stars
1,387
3 stars
941
2 stars
423
1 star
855
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with reports of rude staff and unprofessional behavior from management.
Cleanliness
Many customers noted that the restaurant was dirty, with unclean tables and bathrooms, contributing to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.
Speed of Service
Customers expressed frustration with slow service, particularly during drive-thru and curbside orders, often waiting longer than expected.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others reported issues such as cold or poorly prepared food.
- BJBradley Jackson2 days ago1.05 drivers canceled from this location, either turn your delivery option off or figure it out. Your other reviews speak for themselves.
- ANApoorva NeelabhNov 11, 20252.0Slowest service via drive through line ever for a simple minimum order of 2 wraps, fries and chicken strips…that’s it and had to wait like over 20 mins.
- RRRobinNov 8, 20254.0No complaints about our dinner here. The fries could have been a little fresher, but everything else was good. Busy area, but we didn't wait long in the drive-thru. The unsweet tea was good!
- VHVincent Jose Paredes HerreraNov 7, 20251.0Mala atención del personal incluyendo al encargado o supervisor. Mala servicio al momento de retirar compra en online
- JYJenny YogiOct 17, 20251.0terrible experience! we went to this one since it was closer than the other, but had better luck at the other locations. horrible customer service, waited at the drive through while the employee talked to a friend in the parking lot, then got pulled up behind another car waiting for food. instead of asking us to pull to the reserved slot at the window, she reached out and proceeded to tap her nails on the back of my car. no need to touch or scratch my vehicle when my window is down and you are right there. very unprofessional environment and will not be going back. they also of course got our order wrong and we waited forever while they filled other customers orders… not fast food anymore
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's location is open 24 hours every day of the week.
Is the drive-thru available all day at this McDonald's?
Yes, the drive-thru is open 24 hours from Monday to Sunday.
What delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery.
Can I order delivery from this McDonald's online?
Yes, you can order delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, it has a drive-thru available 24/7.
What is the address and contact number of this McDonald's?
It is located at 5725 W Irlo Bronson Memorial Pkwy, Kissimmee, FL 34746. Phone: +1 407-396-6465.
Are there any popular amusement parks near this McDonald's?
Yes, nearby amusement parks include Disney's Animal Kingdom, Disney's Universal Studios, Universal Studio Orlando, and Fun Spot Kissimmee Florida.
Which hotels are close to this McDonald's that visitors can stay at?
Nearby hotels include Holiday Inn Hotel & Suites Orlando SW - Celebration Area, Holiday Inn & Suites Orlando SW - Celebration Area, and Travelodge Main Gate East.
Are there other dining options nearby this McDonald's?
Yes, nearby options include Hokkaido Chinese & Japanese Buffet, Pizza Hut Express, Retro Station Italian Food, L'italiano's Restaurant, Eskina Restaurant & Bar, Mr. & Mrs. Crab, and Ponderosa Steakhouse.