Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,650 reviews
5 stars
1,156
4 stars
480
3 stars
391
2 stars
170
1 star
453
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently rude and unprofessional staff, leading to a poor customer experience.
Wait Times
Customers frequently reported excessively long wait times, particularly during late-night hours, often exceeding 30 minutes.
Food Quality
Mixed feedback on food quality; while some enjoyed fresh and hot meals, others received cold or incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and overflowing trash bins.
Customer Experience
Positive experiences were noted with some staff members, but overall, many customers expressed dissatisfaction with service and order accuracy.
- AHAlfredo HerreraNov 15, 20255.0Siempre voy a comer allí con mi familia, quiero agradecer la atención siempre especial de Zinnia.
- JGJean GNov 3, 20251.0I ordered a soda and an apple pie, and it’s been 25 minutes — I’m still waiting. The restaurant is full inside, and they’re focused on drive-thru orders. There are people who ordered before me still waiting too.
- CCClaudia Sanchez (Clau)Nov 2, 20255.0Fast service. The place was very clean
- LLLeannaOct 30, 20251.0Service is absolutely terrible. The employees are incredibly rude.
- FPFernanda PimentelOct 27, 20251.0La señorita me dijo que no tenian smothie de piña que porque habian limpiado la maquina 🤣 y luego de que le dije que el otro dia vine a la misma hora y me lo hicieron me dijo q era probable que en la noche me lo hicieran pero en el dia probablemente no. CABE aclarar que me atendieron a las 10 pm y me dieron un shake de chocolate que es mas vainilla que chocolate pesimo servicio( sin comentar que le hablo en español a las compañera diciendo que me diria que no me daria el smothie que ya no estaba disponible que porque ya habia limpiado la maquina)
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 3191 S John Young Parkway, Kissimmee?
McDonald's is open daily from 5:00 AM to 12:00 AM, except on Saturday when it operates 24 hours, and on Friday until 4:00 AM.
Does this McDonald's location offer delivery services?
Yes, McDonald's provides delivery service daily from 5:30 AM to 2:00 AM.
Are there drive-thru services available at this McDonald's?
Yes, the drive-thru is open daily with varying hours; Monday to Thursday 5:00 AM to 12:00 AM, Friday 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday 4:00 AM to 12:00 AM.
What types of payment are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What pickup and delivery options does the Kissimmee McDonald's offer?
Pickup and delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a mobile app available for ordering from this McDonald's?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
Where can I find the online menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby places could I visit before or after dining at McDonald's?
Nearby places to visit include Lake 'O Elite Athletics for recreation and fitness, Sweets By Karla bakery for desserts, and Gigis Furniture Home Decor for shopping.
How can I find McDonald's using nearby landmarks and services?
McDonald's is located near the UPS Authorized Shipping Outlet and several banks like Chase and Amscot, which can help guide you to the restaurant at 3191 S John Young Parkway.
Are there any nearby places offering beauty or wellness services near this McDonald's?
Yes, Angel Nail Spa and Exclusive Barber Shop are nearby options for beauty and spa services.