Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
3,019 reviews
5 stars
1,323
4 stars
554
3 stars
395
2 stars
209
1 star
538
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor communication, and rude staff interactions, particularly at the drive-thru.
Order Accuracy
Many reviews highlighted problems with incorrect or incomplete orders, especially for delivery and mobile orders.
Food Quality
Several customers experienced issues with food quality, including cold items, raw meat, and unsatisfactory preparation.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices among staff.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- JJjustbusinessreviews3 days ago5.0The food is top notch and helps me detox. You can always count on this location to forget something then treat you like shit
- EAEren AltınokOct 31, 20251.0I agree to mr lorian please fix the issue
- MMMaritza MunizOct 29, 20255.0Great place to eat. Great food.
- AAAlexander AtencioOct 27, 20252.0The order arrived incomplete, I had to order the drinks they forgot to bring.
- LRLorien ReichOct 5, 20252.0Overnight team needs some retraining or something. I doordash here frequently and almost never see them in there. It’s awfully convenient that a good majority of the time that I try to go to the window to pick up a last minute dinner order before the switch to breakfast when I pull up to the speaker no one answers for a good minute (there’s no line most the time) and so I pull to the window and again have to wait at least 5 mins before I see a worker at all let alone them come to the window. This makes the order wait till breakfast switch which makes it impossible to get the customer their order (cuz the food I guess just disappears until dinner again??). I lose money and waste gas cuz lord knows doordash won’t fully pay me for it, the customer wastes their time and money, not pleasant. It also seems to be the red haired girl with glasses a good portion of the time. I know sometimes computers mess up so it may not be completely their fault but not getting an answer at the speaker or window is definitely human error. I’ve worked in the restaurant industry before so Ik it’s rough sometimes and I try not to be so constructive about stuff with them but this isn’t just a one time issue. It seems like I’m calling DD support for this same issue every single time I come here. I’m also aware this isn’t a “regular customer experience” but being a doordasher and helping you serve customers through transportation there needs to be some more work on communication since we are working as a “team”. Your establishment needs to contact doordash and have them not allow delivery orders up to an hour before the breakfast switch. Oh no you may lose money though! That’s fine yall make plenty. You’re losing it anyway cuz most of the time customers won’t want to reorder.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2576 Simpson Road, Kissimmee?
McDonald's at 2576 Simpson Road is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7 every day of the week.
Can I order delivery or curbside pickup from this McDonald's?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I order McDonald's food online for this location?
You can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's app on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's location?
Services include DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby medical facilities close to this McDonald's?
Yes, nearby medical facilities include Orlando Health Physician Associates Family Medicine at St. Cloud, Buenaventura Lakes and Xpress Urgent Care, which may be convenient for quick meals before or after appointments.
What nearby dining options are available near McDonald's on Simpson Road?
Nearby dining options include La Campana Express (Mexican/American), Loop Gyros (Greek restaurant), and Lou's Pizza Pasta and Subs (Italian), offering a variety of cuisines to explore.
Are there any nearby places where I can get personal care services?
Yes, nearby you can find Legends barber shop and style, Athena's Salon & Spa, and D' Beauty Salon for hair, barber, and beauty services.
How can nearby places complement my visit to McDonald's at Simpson Road?
While visiting McDonald's, you might combine your trip with conveniences like fuel at Chevron gas station, laundry at TLC Coin Laundry, or dental appointments at BVL Family Dental nearby for an efficient outing.