McDonald's

3.8
3049 reviews
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Business Details

2704 W Osceola Pkwy, Kissimmee, FL
34741, United States
(407) 846-0376
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2704 W Osceola Pkwy, Kissimmee, FL
34741, United States

Hours

Reviews

3.8
3,025 reviews
5 stars
1,493
4 stars
569
3 stars
369
2 stars
125
1 star
469

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the quality.

Cleanliness

While some customers noted cleanliness, others pointed out issues with the overall condition of the restaurant.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others criticized the overall attitude and efficiency of the team.

Order Accuracy

Numerous complaints were made about missing items in orders and incorrect preparations, indicating a need for better order management.
  • JR
    Joseito Rivera
    5 days ago
    1.0
    If I order more than a drink I have to park and wait. It’s always something with them. Service is horrible they talk to you like they hate you. And I understand if it’s a one time tubing but every time cmon.
  • RM
    Rayven Mad
    Nov 17, 2025
    4.0
    Drive thru line was slower than usual causing the wait time to be longer than usual.
  • MN
    Marcus Newman
    Nov 3, 2025
    2.0
    Very slow, you will never get your food at the window. You will be parked in a spot or sent to the third window to wait for your food.
  • MH
    Michael Hill
    Oct 30, 2025
    5.0
    How can a McDonald's get a 5 star? SERVICE! Excellent. As for the food....good food as always. Don't expect amazing food... great location... a lot going on in this area! Clean and good quiet atmosphere the day we were there. Thank you to the sweet older lady and the young Hispanic manager who were there to help customers!
  • NN
    N&T
    Oct 25, 2025
    1.0
    Terrible customer service! They and all McDonald's always failed to add ketchup to any and all others. They need to start putting ketchup or ask people if they want ketchup! Once I notice since they send me to park and wait for my food I requested the ketchup and waited and waited and the employee never brought any. I had to move my car and go.over to the inside to request the condiment. It is frustrating to want to eat hot fries and they are cold. To.want ketchup to hide the cold meat of the fries and they failed to a few packets on the bag. There is no respect for customers they only and barely respect money and that is it. MCdonalds that day you get a big F.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2704 W Osceola Pkwy, Kissimmee?

McDonald's at 2704 W Osceola Pkwy is open 24 hours a day, 7 days a week.

Is the McDonald's at this location open for delivery and drive-thru all day?

Yes, both delivery and drive-thru services are available 24/7 at this McDonald's location.