McDonald's

3.9
1057 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1720 Celebration Boulevard, Kissimmee, FL
34747, United States

Hours

Reviews

3.9
1,057 reviews
5 stars
532
4 stars
200
3 stars
122
2 stars
63
1 star
140

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising freshness while others reported soggy or poorly prepared items.

Service Speed

Many customers experienced slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

The restaurant is noted for its cleanliness, with several customers highlighting well-maintained facilities.

Customer Service

Customer service quality varies; some staff received praise for friendliness, while others were criticized for rudeness and mistakes.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.
  • JC
    Jose Camacho
    2 days ago
    1.0
    The guy in front had to get their attention to order then It took over 20 minutes just to get someone to the register so I'll be able to order.
  • CW
    Chelcie Weed
    3 days ago
    2.0
    Burgers were made with the right ingredients just not sure when McDonald's turned into white castle cause every time I order a burger from this location there is always onions on the bottom like they were sitting in them or cooked in them and if this is not advertised it should not be done some people do not like onions at all so if the are not ordered on a burger they should not be there
  • YA
    Yaneisy Arevalo
    4 days ago
    1.0
    The service in this McDonalds is the worst. Whether you order at the counter, drive thru or curbside. I’ve waited over 30 minutes when the restaurant has been empty. Not only do they take long but also give you the wrong order. Not a fast food place like its supposed to be.
  • SK
    Stump Killa
    4 days ago
    4.0
    We passed this McDonald's twice before we made it in the right parking lot. All the businesses are in like buildings, so be prepared to turn before you cross bridge from highway .
  • MT
    Matthew Towe
    6 days ago
    5.0
    Tammy was amazing! She gave the most exceptional service I have experienced in a while. She was courteous, professional and warm. Very refreshing.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Kissimmee?

McDonald's in Kissimmee is open daily from 6:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's location have a drive-thru and what are its hours?

Yes, this McDonald's offers drive-thru service from 6:00 AM to 11:00 PM Monday through Friday, and until midnight on Saturday and Sunday.