Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,077 reviews
5 stars
536
4 stars
201
3 stars
125
2 stars
63
1 star
152
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Staff Behavior
Mixed reviews on staff behavior; while some praised individual employees for their friendliness, others criticized management for being rude and unprofessional.
Food Quality
Food quality was inconsistent, with complaints about cold or poorly prepared items, though some customers enjoyed their meals.
Cleanliness
The cleanliness of the restaurant was noted positively by some, while others reported dirty tables and unkempt bathrooms.
Location Convenience
The location is appreciated for its convenience, especially for visitors to nearby attractions, but some found it difficult to locate.
- AAAngel Pardillo (Anju)6 days ago1.0Took 10 minutes to greet me in an empty dining room, working as if I was not there and then even longer to get an order of just cookies. A random customer was friendlier on my way out than the staff…..
- TDThomas DukesJan 5, 20265.0EVERY SINGLE TIME no matter day or night when I visit, this McDonalds has the friendliest customer service in all of Orlando. The people who work here are always sincere with the service they provide. EVERY SINGLE TIME I visit, those fries are pipping hot. That's all I ever want and it's always delivered. Everyone can always leave a negative review, but tend to sing praises every once in a while, so here it is. I love this McDonalds!
- IVIsuannet VelazquezDec 21, 20251.0"I recently had a terrible experience at McDonald's. The service was incredibly slow, and the manager was yelling at customers about the lobby being closed, even though many of us had placed our orders well before closing time. The staff seemed confused and disorganized, and my order was wrong. Pamela, in particular, was disrespectful and showed a complete lack of customer service skills. I placed a $100 order, so I understood it would take some time, but being told to leave with my entire family after waiting for nearly an hour was unacceptable and unprofessional.
- LVLionel VelazquezDec 21, 20251.0The worst experience ever horrible customer service Pamela (manager) needs to be retrained/demoted she doesn't work well under pressure and is very unprofessional I paid for my food at 10 didn't get it till 10:50 the whole time im waiting she's yelling the lobby is closed my order was wrong she's the definition of bad service
- AUA Google UserDec 20, 20251.0Worst McDonald’s experience ever cold food, rude managers confuse staffed overall a mess if you want to spend $20 on your meal and wait one hour I advise you go here but if not stay away only one star because I have to if I could put zero, it would be -0
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Kissimmee?
McDonald's in Kissimmee is open daily from 6:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's location have a drive-thru and what are its hours?
Yes, this McDonald's offers drive-thru service from 6:00 AM to 11:00 PM Monday through Friday, and until midnight on Saturday and Sunday.
Can I order McDonald's for delivery at this location?
Yes, delivery is available daily from 6:00 AM to 11:00 PM, with later hours until midnight on Friday and Saturday. You can order via their online delivery platform.
What types of payment does McDonald's in Kissimmee accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's restaurant provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I use the McDonald's app to order food?
You can download the McDonald's App on iOS or Android to order food easily. Links are provided for both the Apple App Store and Google Play.
What nearby places can I visit before or after dining at McDonald's in Kissimmee?
Nearby places include Celebration Brewing Company for a local brew, Jeff's Bagel Run for bakery items, and the Evander Square - Dog Park if you want to enjoy some outdoors with your dog.
Are there convenient stores close to McDonald's Kissimmee for quick shopping?
Yes, there is a 7-Eleven nearby offering convenience items and gas, as well as Walgreens located at Celebration Pointe for pharmacy and retail needs.
What fitness or wellness options are near this McDonald's location?
Mayweather Boxing + Fitness Celebration is nearby if you're interested in gym and fitness training services. Additionally, several beauty and spa services like The Salon at Astoria and Permanent Makeup by Debi are close by.
How can customers benefit from McDonald's MyMcDonald's Rewards program?
Customers can earn points for free food through MyMcDonald's Rewards. More information and sign-up options are available on their website.