McDonald's

3.2
2145 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3546 NW Federal Hwy, Jensen Beach, FL
34957, United States

Hours

Reviews

3.2
2,145 reviews
5 stars
684
4 stars
359
3 stars
317
2 stars
185
1 star
600

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times, incorrect orders, and poor customer service, leading to frustration.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the quality of their meals.

Staff Competence

Numerous comments highlighted issues with staff competence, including mistakes in orders and lack of attention to customer needs.

Cleanliness

Several reviews pointed out that the restaurant was dirty, with unclean tables and floors, contributing to a negative dining experience.

Management Issues

Customers expressed concerns about management, citing poor organization and lack of oversight leading to operational failures.
  • RS
    Robert Steiner
    2 days ago
    3.0
    I like to eat you here, but McDonald's is evidently unaware that thermal receipt paper is not food safe because it contains BPA. It's beyond me why they tape this toxic reciept paper to the sandwiches. Customers are unaware of this
  • LK
    Lyssa K
    Dec 29, 2025
    2.0
    Dishonest workers Don't let the workers try and get one over on you by telling you something is broken or they dont have it and try to give you something else in its place even tho it's half the price of what you already paid for. Then when you see right through them trying to rip you off and say something. All of a sudden the item they were going to give instead, they are all out of and just give your money back cause they were caught.
  • EM
    Emily Maddox
    Dec 24, 2025
    1.0
    i wish i was overreacting but this is hands down the worst mcdonald’s i’ve ever been too. i’ve sat in the drive through for 40 minutes before. the employees are rude and have horrible customer service. they’re a 24 hour location yet they close whenever they want. i’m genuinely so sick of this mcdonald’s. management should be ashamed.
  • JM
    James Martin
    Dec 10, 2025
    1.0
    They finally struck out on me that I had to put in my 2 cents for this. 3 times/incidents - the drive thru system was down, no notice on the app & they tell the customer to come inside, once inside the manager tells you to cancel the order on the app & reorder (was the official solution - which was stupid). On the app - the order is already paid & you can easily see what is being ordered - yet the managers insisted on having the order cancelled on the app & you have to go thru the kiosk. So here is my simple solution - how about I skip & not waste my time on this location...
  • KS
    Kallista Slomski
    Dec 9, 2025
    1.0
    This is beyond the worst experience I ever had with McDonalds. I waited for 30 minutes for my order. I got parked in spot 4 by the person in the second window. I watched them focus on drive thru and knocked out all the cars while I was still waiting for my order. I went inside upset and mad. I got asked what’s my order number I told the twice I don’t get a receipt and that they can reprint it that the total was $33.35. Before they printed the ticket out they tried to hand me HALF of my order. I explained that’s not all of it I’m still missing all of my items. When I got home I gave my family their food. For the manager, who gave me two large fries instead of medium fries as an upgrade an apology. You forgot one more fry and that makes me more angry. I know how fast food service works. I’m in fast food service and this is 100% very unacceptable. Free fries and free food won’t fix this. Everybody needs to learn how to communicate and know if any cars were parked. Because 15-30 minutes is highly unacceptable and isn’t allowed in food service. Also train them on how to answer the phone

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3546 NW Federal Hwy, Jensen Beach, FL?

This McDonald's is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

Does this McDonald's offer delivery and curbside pickup services?

Yes, this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery options.