Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 9501 Crosshill Blvd. in Jacksonville, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Customers frequently reported issues with food quality, including burnt pizzas, undercooked dough, and incorrect orders.
Customer Service
Many reviews highlighted poor customer service, including long wait times, unprofessional staff behavior, and unresolved complaints.
Order Accuracy
Numerous customers experienced problems with order accuracy, receiving incorrect items or missing components.
Delivery Issues
Several reviews mentioned significant delays in delivery and issues with food arriving cold or not as expected.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and noted positive experiences with food quality.
SJ
Senetta Johnson
Sep 6, 2025
5.0
The pizza is always on point. Fresh and hot.
TT
TRUST
Sep 3, 2025
2.0
The young lady that works there Adriana she’s really incompetent. If you take someone’s order you have to see it through. Not go do something else and leave them sitting there because the rest of the staff doesn’t know why we’re there in the first place. Meanwhile our food was sitting in the oven while she was off doing something else. I’m thankful the guy asked what did we order because there’s no telling how long we would’ve been sitting there waiting on our order that was ready 10-15 minutes ago. Unbelievable. Definitely a thumbs down for her. 👎
DH
Delana Howard
Jul 22, 2025
1.0
I’m so disappointed! I tried the $2 Tuesday personal pan and I cannot eat it. It is too burnt! Please check your oven temperature.
DW
Daymond Westergard
Jul 21, 2025
1.0
At 5 p.m. I called to order and was on hold for 23 min and they never came back to me. I drove up to the shop and after waiting for 3 people ahead of me was told they were out of personal pan pizza. It was $2 personal pan pizza day. They had plenty of pizza dough and toppings because they offered to make any other pizza for me. When I mentioned the personal pan pizza I was told oh man sorry, we are out of those. They could have told me that on the phone. It is a walk carry out shop. It looked reasonably clean. I did not order a larger pizza because Papa John's across the street had a sale on larger pizza. I did not want to pay more for a larger pizza I wanted two personal pan pizzas but I paid less for the larger pizza at Papa John's. Pizza Hut how could you run out and not be able to make more? Maybe you order in pre-packaged pizza doe for specific size pizzas... Smh disappointed more by the poor handling of running out. Dumfounded at the phone hold time. Papa Johns has live people and it takes like two min to order. Please help me want to come back....
JC
Justice Childs
Jul 8, 2025
3.0
Website doesn’t work for carry out. Called to try to schedule an order for delivery no answer. There’s always an issue at this location making it difficult to just get food that you want.
Looking for great pizza deals in Jacksonville, FL?
Hut Rewards® is the best way to earn free Pizza Hut pizza in the Jacksonville-area. Get great discounts, pizza deals and pizza coupons on the <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals">Pizza Hut deals</a> page or on the Pizza Hut <a href=”https://pizzahut.onelink.me/evpH/9a6932f6">mobile app</a>.
Where can you get food delivery in Jacksonville, FL?
With delivery drivers dedicated to keeping your food oven-hot, Pizza Hut is the best way to get fast food delivery. Order your food delivery today at <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals ">PizzaHut.com</a>or call .
Where can you get wings in Jacksonville, FL?
Pizza Hut offers wing delivery and carryout for <a href=”https://www.pizzahut.com/index.php?menu=desserts#/menu/wings">traditional wings</a> or <a href=”https://www.pizzahut.com/index.php?menu=desserts#/menu/wings">boneless wings</a>. Try all the Wingstreet® flavors including buffalo wings, garlic parmesan wings, honey BBQ wings, spicy garlic wings, Hawaiian Teriyaki wings, or even Cajun style dry rub wings.
Where is this Pizza Hut location situated?
This Pizza Hut is located at 9501 Crosshill Blvd. #102, Jacksonville, FL 32222.
What are the operating hours of Pizza Hut on weekends?
On Fridays and Saturdays, Pizza Hut is open from 10:00 AM to 1:00 AM; on Sundays, it is open from 10:00 AM to 12:00 AM.
Does Pizza Hut offer delivery and takeout services?
Yes, Pizza Hut offers delivery, in-store pickup, curbside pickup, and no-contact delivery services.
How can I order pizza from this Pizza Hut location online?
You can order online via Pizza Hut's website or through their mobile app using the provided quick links for ordering and delivery.
What types of food are served at this Pizza Hut?
This location serves classic pizzas like Meat Lovers® and Original Stuffed Crust®, signature wings, pastas, and desserts.
Are there any special deals or rewards available at this Pizza Hut?
Yes, Hut Rewards® allows you to earn free pizza and access discounts and coupons through Pizza Hut's deals page and mobile app.
What nearby restaurants can I visit after getting pizza from Pizza Hut?
Nearby fast food options include KFC, Whataburger, Wendy's, and My Life Pizza, offering variety for your dining choices.
Are there nearby shops or services I can visit around Pizza Hut?
Yes, nearby you can find Hobby Lobby for crafts, OfficeMax for office supplies, and Verizon Wireless for mobile phone needs.
Is there a coffee shop near Pizza Hut where I can grab a drink?
Starbucks is located nearby, a great spot to enjoy coffee before or after your Pizza Hut visit.
Can I find healthcare services in the vicinity of this Pizza Hut location?
Yes, nearby medical services include St. Vincent's Primary Care - Oakleaf, Ascension Medical Group St. Vincent's Primary Care, and several doctors such as Jonathan M. Divine, DO.