Outback Steakhouse

4.4
3145 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Jacksonville on San Jose Blvd just south of Old St. Augustine Road across from Elizabeth Wolfe "Betty" Park.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
9773 San Jose Boulevard, Jacksonville, FL
32257, United States

Hours

Reviews

4.4
3,145 reviews
5 stars
2,064
4 stars
596
3 stars
246
2 stars
99
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service experiences varied widely, with some customers praising attentive staff while others reported slow or inattentive service.

Food Quality

Food quality received mixed reviews; while many enjoyed well-cooked steaks and flavorful dishes, others reported issues with overcooked or poorly seasoned meals.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms, which detracted from their overall experience.

Customer Experience

Positive interactions with staff were highlighted, especially in accommodating large groups and handling complaints, but some customers expressed frustration with order accuracy.
  • GL
    Gregory Lowery
    Jan 4, 2026
    1.0
    Service is very slow, paid our ticket just to wait on the steak that we came for. Waitress was not to be seen the entire time. Would definitely not recommend this location.
  • EM
    Emily Manning
    Jan 1, 2026
    5.0
    Delmonico steak was cooked perfectly, didn't even need to use A1 sauce. Service was great. Didn't think I would be impressed by an Outback Steakhouse because it is a chain but was great!
  • HR
    HENRY REITZEL
    Dec 31, 2025
    5.0
    I ordered from the Outback Steakhouse website. Easy ordering. The order was ready ahead of schedule. The Associate, who brought my order out, was very professional! Thanks so much!
  • KG
    K G
    Dec 30, 2025
    5.0
    Arrived early, staff was able to ask kitchen to prepare items for take out so I was on my way quickly. Everyone was kind and friendly.
  • MB
    Matthew Barker
    Dec 23, 2025
    5.0
    Wr had a holiday luncheon for work for around 25 people. They accommodated the group and had us all sitting close. The service with this many people is not always great but the staff did an amazing job making sure the drinks here never empty and the food was not too long of a wait. Kudos to the chef(s) for getting it done and with great flavor. Thank you for the great service!

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.