Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Jacksonville on San Jose Blvd just south of Old St. Augustine Road across from Elizabeth Wolfe "Betty" Park.
Service quality varied significantly, with some customers praising attentive and friendly staff, while others reported slow or unresponsive service.
Food Quality
Food quality received mixed reviews; while some dishes were praised for being delicious and well-prepared, others reported issues with undercooked or poorly seasoned meals.
Curbside Pickup
Curbside pickup experiences were generally positive, with many customers noting quick service and accurate orders, although there were some complaints about missing items.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the bathrooms, which detracted from their overall experience.
Value for Money
Customers expressed concerns about rising prices and portion sizes, with some feeling that the value for money had diminished.
JR
Jessie Rose
2 days ago
5.0
Ate here tonight and honestly my steak was amazing! Lelaini came by to clean tables and made our night. She was SO sweet, said hi to my baby niece. She was amazing and meeting her made our night. Will be back!
HE
Heather Edge
Nov 16, 2025
2.0
Next time someone orders a prime rib to be delivered maybe secure the au jus in the togo box with the prime rib, not in the bag with the bread so when the container gets turned upside down the au jus doesn't soak the bread leaving your customer with no au jus for the prime rib....
JM
Joanne Mack
Nov 14, 2025
2.0
We had dinner for 6, it was a birthday celebration. I ordered a ribeye steak. By far it was the worst ribeye I have ever had in my life. There were so many big chunks of fat all over, there was really only about 6 oz of meat and I paid for a 12 oz steak. My granddaughter and a friend ordered sirloin steaks, they were both overcooked and just an awful taste like no seasoning. The server was nice but the food sucked bad. My daughter and grandson ordered steak and shrimp on pasta and the steak was very dry and tough with no flavor. Will not be going back
DP
Deb P.
Nov 1, 2025
1.0
This is based on a curb side order placed October 29th between 4:00 and 5:00 p.m. I have attached a picture of my receipt to show that I ordered a kids meal with mashed potatoes and lo and behold the mashed potatoes were not given. I had to wait 8 minutes for the girl to come out after checking in to a spot which is a ridiculous amount of time given there was no one else parked and I had gotten the text message that it was ready 15 minutes prior. I was calling the restaurant and listening to their menu options when the girl came out to give me the bag. I placed my hand inside to check there were three containers of meals. It was when I got home that I saw they did not include the mashed potatoes with the kids meal. So I paid over $8.00 for a small kids hamburger. It is ridiculous that I now have to take out container by container in the car to make sure that I have all my items. I am not employed by Outback and feel like I shouldn't have go behind and do someone's job for them. Even though this might be a minor issue, it was nothing but a waste of money and a source of aggravation. Please look into who was working that day and retrain them.
CD
Charles dBS
Oct 26, 2025
5.0
Who knew Outback would be an awesome spot for our family for a random lunch after soccer!? From the laid back atmosphere to the great tasting food this establishment on San Jose hit the spot.
Our server Jamie was so patient. We had 3 littles in our party and all the wanted to do is color. Jamie had their menus ready and crayons on deck. She was ready to get there oder placed so Mom and I could take time to review the newer looking menu.
Thank you Outback for making it easy to get something tasty out so quickly. We didn't want a heavy meal and if we're being honest were eyeing that desert menu a little too long. Kids had traditional fare cheeseburger (aussie style YuM!), grilled cheese sammie, and Mac N Cheese (broccoli perfectly seasoned for sides and some crispy fries with the sandwich). Mom went for own Aussie Style Cheeseburger with Caesar Salad, while I had the 6 oz Sirloin (med well - I know I know) with Tasmanian Chili (which was actually the right kind of Fuego 🔥). Bravo on the speedy delivery. Beverage refills were prompt... apple juice in a cup not a juice box (gold 🌟)... coke zero refills and even a fancy margarita.
Dessert.... which was why we all go out to eat.... wasn't bad it was surprisingly fresh and delicious. New York cheesecake w Raspberry
Drizzle! And the upgrade Chocolate Thunder (pecan brownie topped w vanilla ice cream, chocolate sauce, chocolate shavings and whipped cream)!
Only thing that was a hiccup was paying with a gift card that was on my phone. Jamie was quick to resolve it when I brought it to her attention.
All in all a great visit and great food. The staff was patient with our exuberant party. Overall the setting was calm and easy going. Will have to go back for dinner.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours for Outback Steakhouse in Jacksonville?
Outback Steakhouse is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 10:30 PM on Friday and Saturday, and 11:00 AM to 9:30 PM on Sunday.
Does Outback Steakhouse offer happy hour specials?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM at this location.
What types of payment does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Is there a gluten-free menu available at Outback Steakhouse?
Yes, they offer several gluten-free menu items. You can view the gluten-free options on their website.
What kind of pickup and delivery services are offered?
Where can I order food online from this Outback Steakhouse location?
You can order online via https://www.outback.com/order/menu/san-jose?utm_source=gmb&utm_medium=local_search&utm_campaign=order_link.
What is the attire recommended for dining at Outback Steakhouse?
The recommended attire is casual.
Does Outback Steakhouse have wheelchair accessible facilities?
Yes, they have wheelchair accessible seating, parking, and restrooms for guests.
Can you recommend nearby places to visit before or after dining at Outback Steakhouse?
Near Outback Steakhouse, you can visit Elizabeth Wolfe "Betty" Park across the street for outdoor relaxation or stop by Bono's Pit Bar-B-Q and Bounxou Thai Restaurant for other dining options.
Are there nearby fitness centers or gyms around Outback Steakhouse?
Yes, HEW Fitness and CrossFit Duval are nearby options for fitness enthusiasts visiting the area around Outback Steakhouse.
How can I access medical services near Outback Steakhouse?
Nearby medical facilities include Luis F Anez Md, Dr. Kuthiala Allergy and Asthma, and Mandarin Medical Plaza for healthcare needs.