Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
2,236 reviews
5 stars
636
4 stars
323
3 stars
343
2 stars
208
1 star
726
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.
Food Quality
Many customers reported issues with food quality, including cold, stale, or improperly prepared items, leading to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness concerns.
Service Speed
Customers frequently complained about slow service, with long wait times in both the drive-thru and inside the restaurant.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted that food was fresh on occasion.
- BCbishop daboxx cutta4 days ago5.0It was cool nastalgic
- RBRobert BergNov 15, 20251.0Been sitting in the drive thru for 20 mins . So much for fast food
- MBMichael BrooksNov 1, 20255.0Everyone was very manner able. Yes Ma'am No ma'am. Service with a smile. Reminded me of the good ole days
- RRRichie RichOct 28, 20251.0Today October 28th 2025 at approximately 2:48 pm the young lady at the window went to cursing at me for no reason whatsoever I wasn’t sure that she was even talking to me at first and when asked if everything was ok with her she proceeded to continue cursing at me that’s when I knew she was talking to me and to top it off she got my order wrong so I had to pull up and wait on my order and when she brought it to the 3rd window she smiled and said “have fun eating your order”. I knew then to just throw it away. Smh
- CAColleen AversaOct 20, 20252.0Cold food, must have been sitting there a long time ( filet o fish) , cold, dry and not hot , service ok but I have no idea why McDonald’s are all just going downhill 😞
Frequently Asked Questions About McDonald's
What are McDonald's operation hours at 7116 Bonneval Rd, Jacksonville, FL?
McDonald's at 7116 Bonneval Rd, Jacksonville, FL is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru services?
Yes, the McDonald's location offers drive-thru service 24/7 every day of the week.
Can I order McDonald's food for delivery and what delivery options are available?
Yes, McDonald's offers multiple delivery options including curbside pickup, general delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's through mobile apps?
You can order via the McDonald's App available on iOS and Android. iOS app is at https://apps.apple.com/us/app/mcdonalds/id922103212 and Android app is at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What payment methods does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the full menu of this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there WiFi available at this McDonald's location?
Yes, WiFi service is available at McDonald's 7116 Bonneval Rd location.
What other fast food restaurants are located near McDonald's at 7116 Bonneval Rd?
Nearby fast food options include Wendy's, Zaxby's, Sonic Drive-In, Chick-fil-A, and Jimmy John's which offer similar quick dining experiences.
Are there any coffee shops close to McDonald's 7116 Bonneval Rd?
Yes, nearby coffee places include Three Layers Cafe and Smoothie King where customers can enjoy a variety of beverages.
What leisure or entertainment spots can I visit near McDonald's Jacksonville location?
You can visit Great Golf Learning Center for golf and explore World of Beer Jacksonville Southpoint for dining and drinks nearby.