Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,185 reviews
5 stars
624
4 stars
391
3 stars
366
2 stars
207
1 star
597
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality vary widely; some report friendly and efficient staff, while others describe rude and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Wait Times
Long wait times are a common complaint, particularly during busy hours, with some customers waiting over 30 minutes for their orders.
Food Quality
Food quality is inconsistent, with reports of cold or improperly prepared items, such as undercooked burgers and poorly made drinks.
Atmosphere
The newly remodeled location has received mixed reviews; while some appreciate the decor, others find the environment impersonal and uninviting.
- ARAngel Rosario4 days ago5.0Mc Rib is back. Limited time, they should have a Bo-Go. My Mcrib tasted so fresh so Delicious I want another one.
- SSShira So Sweet5 days ago1.0This McDonald’s is never fresh, they take forever and the phone doesn’t even work to call. Zero stars
- AGAnisleidys GonzalezNov 13, 20251.0Ahora mismo acabo de llegar a este lugar y pido 3 frape de caramelo y dos estaban bien y uno le faltaba caramelo le pedí de favor a la chica que le echara un poco más de caramelo y se molestó y luego fue a cambiarlo y mi esposo se quedó mirándola y la vio cuando le estaba echando agua y se empezó a reír con el otro chico les reclamo cuando me lo traen y no hacen nada la mánager no hiso nada solo desir que la máquina prepara el caramelo de frape así .Por lo menos yo más nunca regreso a ese lugar tengan cuidado porque son capaz asta de escupirte la comida estoy muy molesta con el servicio
- SPSam PullumNov 3, 20255.0The workers were dressed for Halloween and in very good spirits!
- EEErica EdgeOct 27, 20255.0This McDonald’s really has that old-school 90s vibe where everyone still cares and you’d still wanna have your kids birthday party here!! The staff really go above and beyond always friendly and I always leave with a smile. I eat here at least 3 to 5 times a week.(Shameful to admit😅) But in a fast pace world sometimes that’s what works! My order is never incorrect. This past weekend, they did a trunk or treat, and it just speaks volumes for the ownership Giving back to the community. I appreciate you guys always having good attitudes hands-down the best McDonald’s
Frequently Asked Questions About McDonald's
What are the regular store hours for McDonald's at 7245 Merrill Rd, Jacksonville?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What time does the drive-thru at McDonald's open and close?
The drive-thru is open every day from 5:00 AM to 1:00 AM.
Can I order McDonald's delivery and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 12:30 AM via the McDonald's delivery service.
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering or curbside pickup?
Yes, services include curbside pickup, delivery, same day delivery, and no-contact delivery.
Is there a McDonald's app available to make ordering easier?
Yes, the McDonald's App is available on both the Apple App Store and Google Play Store to facilitate quick ordering.
What nearby services can I visit along with McDonald's at 7245 Merrill Rd?
Nearby places include Mega Smoke Shop for tobacco products, Western Union for money transfers, and NAPA Auto Parts for automotive needs.
Are there any nearby automotive services around this McDonald's location?
Yes, you can find Jiffy Lube, Famous Quick Lube #12, and several gas stations like GATE, Sunoco, and Shell nearby for car maintenance and fuel.
What nearby health and medical facilities are close to McDonald's at Merrill Rd?
Nearby health services include Semegon Chiropractic Health Center, Arlington Dental Center, and Village Medical at Walgreens - Arlington.
Does McDonald’s offer any rewards or special offers to customers?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.