Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude and unhelpful, leading to a negative dining experience.
Speed of Service
Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.
Food Quality
Several reviews mentioned issues with food quality, including cold or improperly cooked items, missing components, and overall dissatisfaction with the meals.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in the bathrooms.
Management Issues
Feedback indicated problems with management, including poor handling of staff and customer interactions, contributing to a negative atmosphere.
RR
richard robinson
1 day ago
4.0
Kiosks take waaay more time than people.
LT
Louie Thebutcher
5 days ago
1.0
This is the worst location in the city. They gave me a big problem just asking for ice. (On a drink I paid for!)And it was the manager! What kind of leadership is this?!?
TO
Teresa O'Neal
Dec 19, 2025
1.0
This store has continued to disappoint with their service. I placed a mobile order 30 minutes prior to arrival. Usually the order is ready when I arrive but this particular time I was told it wasn’t ready because I needed to be here. Makes no sense. Will not come back due to lack in customer service.
WM
Willie McCoy
Dec 15, 2025
4.0
I like having fast food on occasions. And my choice is McDonald's I love the fish meals. Try it you might like it too.
What are the regular opening hours of McDonald's at 6030 Fort Caroline Rd, Jacksonville, FL?
McDonald's is open daily from 6:00 AM to 11:00 PM, except on Saturday and Sunday when it opens at 6:00 AM and closes at 11:00 PM.
When is the drive-thru at this McDonald's location open?
The drive-thru is open every day from 5:00 AM to 1:00 AM.
Does this McDonald's location offer delivery services?
Yes, delivery is available from 6:00 AM to midnight Monday through Thursday, with extended hours on Friday and Saturday until 1:00 AM, and on Sunday until 10:59 PM.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a mobile app for ordering?
Yes, you can order using the McDonald's App available on iOS and Android devices. iOS app is available at https://apps.apple.com/us/app/mcdonalds/id922103212 and Android app at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What services are available at this McDonald's location?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi for customers.
What nearby places can I visit before or after dining at McDonald's?
Nearby, you can visit the Great Wall Chinese Restaurant for Asian cuisine, Ft Caroline Laundry if you need laundry services, or Best Nails salon for beauty treatments.
Are there any shopping options close to McDonald's at 6030 Fort Caroline Rd?
Yes, nearby shopping includes Citi Trends for clothing and fashion accessories, Cowford City Tee Shirt Company for custom tees, and Bev's Boutique, a women's clothing store and convenience spot.
What fitness and recreation venues are near this McDonald's?
Near this McDonald's you can find Gnosis, a meditation center and gym, and Planet Fitness for gym and spa amenities.