Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, both in the drive-thru and for in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Food Quality
Several customers noted that food was often cold, poorly prepared, or not fresh, impacting their overall experience.
Customer Service
Feedback indicated a lack of professionalism and friendliness from staff, with multiple reports of rude interactions.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, although this was not a universal sentiment.
ES
Eviatar Shapira
1 day ago
1.0
No ice-cream at this location
GG
GMoney Gameroom
Nov 16, 2025
1.0
Absolutely awful what has happened to this location. This used to be one of the best examples of a McDonald’s in Jax. It has now become one of the very worst. Soda machine turned off, only take out available almost all times of the day, filthy store,
careless staff. This is why businesses close.
JG
Joel Glynn
Nov 15, 2025
4.0
The food was made well and tasted great. The only problem was that they take there time to get your order. I was waiting with three cars and it took 23 minutes in the drive thru line. The prices were ok in post tariffs raises. I had ordered a double quarter pounder with cheese and a medium fry. Overall I would come back again but not when they are busy. There are other food options nearby like Wendy's, burger king, and chick fil a. So you can get faster services and try somewhere else.
SM
Sonya McClellan
Nov 7, 2025
3.0
Slow and dont order a lot they will mess it up
DL
D L
Oct 22, 2025
3.0
It was ok but the coffee I got had coffee grounds in it… I just found it gross and at first sip I chewed on grinder coffee beans