McDonald's

3.0
2230 reviews
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Business Details

8029 Normandy Blvd, Jacksonville, FL
32221, United States
(904) 786-9882
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8029 Normandy Blvd, Jacksonville, FL
32221, United States

Hours

Reviews

3.0
2,200 reviews
5 stars
614
4 stars
364
3 stars
372
2 stars
214
1 star
636

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers receiving reheated items.

Wait Times

Customers frequently complained about long wait times in both the drive-thru and inside the restaurant.

Mixed Experiences

While many reviews were negative, a few customers noted positive experiences with friendly staff and fresh food.
  • SG
    Sabrina Gore
    5 days ago
    1.0
    The freaking worst service I ever experience in my life
  • PB
    Paris Bell
    Dec 30, 2025
    1.0
    You guys gave my points to the customer in front of me and the also got my order wrong no sauce for 3 4 piece nugget I ordered barbque for each and my burgers was all wrong also ur manager is not doing a great job of managing her crew when ur stag constantly messes up and ur yelling at everyone in the back how can the process orders and ur yelling at them constantly
  • SR
    sandra roach
    Dec 22, 2025
    1.0
    Months ago someone from here stole my card info and charged my card and nothing was ever done about it even though I called the police and today I got two teas, use applepay because I’m never handing them my card again and the idiot cashier charged me for someone else’s order. When I told the manager she yelled at me that I SHOULD HAVE PAID ATTENTION! Me, the customer! Then initiated a refund that will take over a week to go back then had the audacity to charge me again for the teas. Called corporate and was told I had to wait for the owner to get back to me. They didn’t care last time and won’t now. I need my money, it’s Christmas and I have important medicine to pay for and can’t now and they couldn’t care less!
  • MT
    Maya TOLJ
    Dec 17, 2025
    1.0
    Very strange personnel, all can say. Wish them well 😅🤣😂🙏🙏felt like they hated their job and their customers, sadly, awee 🙏🙏
  • KQ
    Kristin Quaintance
    Dec 2, 2025
    1.0
    I was told to wait 10 minutes after they quickly got the person beside me in another lane order who pulled up after me. I didn’t advise I needed a minute or anything they just ask for the mobile app information which I don’t have. I was told to wait for my fish fillet sandwich that had half a cheese and no tartar sauce so I know what I was waiting on. I also ordered a large fry and rib eye with extra pickles and got no extra pickles and cold fries! Thanks I get it … it’s late night but if waiting 10 minutes additional let me get what I ask for.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8029 Normandy Blvd, Jacksonville?

McDonald's at 8029 Normandy Blvd, Jacksonville is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates 24/7.