Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,151 reviews
5 stars
685
4 stars
357
3 stars
333
2 stars
176
1 star
600
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from management, leading to a negative customer experience.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Speed of Service
Many customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant, often exceeding acceptable limits.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold food, poorly prepared items, and incorrect orders.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate handling of customer complaints.
- JRJeff RobinsonNov 17, 20255.0Great food and good service
- CKCurtis KinderOct 29, 20251.0Locked dining room at 1030 PM but door decal says lobby is open until midnight
- JMJohn McCauleyOct 25, 20252.0Ordered my food to be delivered to my work through the app. Get my food ready to eat open the bag first thing is I didn’t know sprite now looks like coke. My Deluxe Chicken sandwich looked like they were putting together like they were shooting free throws the chicken itself looked and tasted like it was fried in a month old grease. Didn’t get the sauces I asked for. This location is one of the worst in Jacksonville
- JTJ TOct 21, 20251.0Petty / miserable manager for what..? Approx 5:15 PM I went through the drive thru using the mobile app, got the order and drive home and then I realized we were missing our two 6 count nuggets but got our fries.. so I had to drive back immediately and went inside. this all occurred within 30 minutes.. I asked if they could replace one out of the two fries since mine had gotten cold since I had to drive all the way back since they messed up the order to begin with. The guy was nice but when he asked the manager she asked if we had the fries, when I said no she turned away while saying she’s not replacing them.. I asked the guy if I went back out and got them since they were untouched and I also have the receipt if she could replace them and she still refused and she also refused to talk to me directly..? As if the fries came out her paycheck personally..? If I can bring in the fries with the receipt, just scoop it in the box it’s not that hard to have customer service especially when it was a mistake on their end.. and here’s a pic of the FULL cold fries I won’t be touching since I’m sure the manager thought I was trying to steal ONE remade fry from them
- RKRobert KitchenOct 21, 20251.0Placed an order online, go there to pick it up and they can't find it. Took my money but couldn't produce my order. Not the first time that this has happened.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 7784 Blanding Blvd, Jacksonville, FL?
McDonald's at 7784 Blanding Blvd, Jacksonville, FL is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery and what are the options?
Yes, this McDonald's offers delivery with options including same day delivery and no-contact delivery.
Can I order food through a mobile app for this McDonald's?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
Is there a drive-through service available at this McDonald's?
Yes, the McDonald's at 7784 Blanding Blvd has a drive-through service open 24/7.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of food and dining options are available at this McDonald's?
The restaurant offers a variety of menu options including burgers, sandwiches, breakfast items, coffee, frozen yogurt, and ice cream.
Are there any nearby places where I can exchange or withdraw money when visiting McDonald's?
Nearby, you will find LibertyX Bitcoin ATM, The Exchange Network, PNC ATM, and Navy Federal Credit Union for financial services and currency exchange.
If I plan to visit McDonald's, what nearby options are available for car maintenance or gas?
Nearby automotive services include LUV Car Wash, Keith Pierson Certified Used Cars, BP gas station, RPM Automotive, Orange Park Auto Sales, Lucas Honda of Jacksonville, and car rental services like Hertz.
What nearby fast food or dining options are available around McDonald's at 7784 Blanding Blvd?
Nearby dining options include Burger King, Subway, Sushi Wok, and Dunkin'.
Does McDonald’s offer any rewards or special programs for customers?
Yes, McDonald’s offers the MyMcDonald’s Rewards program where you can earn points for free food.