Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,951 reviews
5 stars
614
4 stars
256
3 stars
331
2 stars
169
1 star
581
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude staff, long wait times, and frequent order mistakes.
Food Quality
While some customers enjoyed hot and fresh food, others complained about cold, incorrect, or poorly prepared items.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Management Issues
Customers noted poor management practices, including lack of oversight and unprofessional behavior from staff.
Customer Experience
Mixed experiences with customer service, with some praising individual employees while others reported overall dissatisfaction.
- MNMichael NorthcuttNov 11, 20254.0The extra value meals are back!
- EMEric McMillanNov 2, 20251.0Had me in line for 35 minutes wouldn’t come to my speaker… horrible
- HBHeavenly BBQOct 27, 20251.0👎👎👎I don't know why waste my time with McDonald's. My steak bagel was burnt. My egg McMuffin got egg shells all in it. The only thing that was good what's the drink that comes out the machine.👎👎👎
- VWVersie WilliamsOct 20, 20255.0Bad won't go no more slow is hell
- CCCalvin CarverOct 16, 20253.0Emplyee passing out food was rude when I requested a receipt I was told it was unavailable and he didnt know anything. Order was wrong I was charged wrong. Would not recommend to anyone
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's on Norwood Ave in Jacksonville?
McDonald's on 5320 Norwood Ave is open daily from 6:00 AM to 11:00 PM for dine-in services.
When is the drive-thru open at this McDonald's location?
The drive-thru is open every day from 5:00 AM until midnight.
Can I get delivery from McDonald's on Norwood Ave?
Yes, McDonald's offers delivery daily from 6:00 AM to 10:30 PM with options including same-day and no-contact delivery.
How can I order McDonald's conveniently using a mobile app?
You can order using the McDonald's App available on Apple App Store and Google Play Store for easy mobile ordering and offers.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location has a drive-thru service available for your convenience.
What are some nearby places I can visit after grabbing a meal at McDonald's?
Nearby you can visit Planet Fitness for a workout, Goodfellas Pizza Jacksonville for pizza, or Walgreens if you need pharmacy or convenience store items.
Are there other fast food options near McDonald's on Norwood Ave?
Yes, nearby fast food restaurants include Wendy's and another McDonald's location as well as Goodfellas Pizza Jacksonville and Papa John's Pizza for more variety.
How can the nearby ATM and financial services benefit me when visiting McDonald's?
Nearby ATMs like The Exchange Network and LibertyX Bitcoin ATM allow you to conveniently access cash or currency exchange when visiting McDonald's.
Does this McDonald's offer free WiFi and mobile ordering?
Yes, services include WiFi and mobile ordering to enhance your dining experience.