Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,887 reviews
5 stars
538
4 stars
256
3 stars
303
2 stars
164
1 star
626
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with many customers reporting rude and unhelpful staff.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, including missing items and wrong food.
Food Quality
Many customers complained about cold, stale, or poorly prepared food, with specific mentions of cold fries and overcooked items.
Wait Times
Customers frequently noted long wait times in both the drive-thru and inside the restaurant, often leading to frustration.
Employee Attitude
Several reviews mentioned a lack of friendliness among employees, with some describing interactions as hostile or dismissive.
- GJGarret Jenka5 days ago1.0Disgusting and we’re werid about giving me any kind of refund
- KPKelvin ParraNov 16, 20251.0No atienen rápido mala atención
- DCD CoffmanNov 7, 20251.0Entire breakfast order was wrong...you play roulette every time you go there. Never know if order is edible....overcooked...missing food....worst in jacksonville...
- DDDilarOct 30, 20251.0Terrible McDonald's, you have to wait a long time for your order and there are very few employees.
- BPBrittany PattonOct 22, 20255.0I wanted to give a “thank you” to the manager that assisted with correcting my order today. It was an attractive gentleman with a tattoo on his cheek. He was kind, fast, and provided me with excellent customer service. Too often do ppl post the bad reviews so I wanted to post a good one.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3750 W University, Jacksonville, FL?
McDonald's at 3750 W University in Jacksonville is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's offers a drive-through that operates 24/7.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food online from this location?
You can order online via the McDonald's delivery website or use the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What is the price range at this McDonald's location?
The McDonald's at 3750 W University has an affordable price range, categorized as low cost.
Which nearby places can customers visit after dining at McDonald's?
Customers might enjoy visiting nearby places such as LA Fitness for a workout, Pet Supermarket for pet needs, or Just 4 You Hair Salon & Spa for beauty treatments.
Are there any counseling or mental health services near this McDonald's?
Yes, nearby counseling and mental health services include She Leads Healed, Arobase Therapeutic Counseling & Spiritual Guidance, and Behavioral Health of North Florida.
How can nearby transit or bank services assist customers visiting McDonald's?
Fifth Third Bank nearby can facilitate financial transactions, and nearby retail locations like RadioShack and Dollar General offer convenience shopping opportunities before or after your visit to McDonald's.