Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
3,246 reviews
5 stars
1,002
4 stars
601
3 stars
579
2 stars
272
1 star
792
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect or missing items in their orders, leading to frustration and disappointment.
Service Speed
Many reviews highlighted long wait times in the drive-thru and for orders, with some customers waiting over 30 minutes.
Staff Professionalism
Feedback indicated a lack of professionalism among staff, with reports of rude behavior and poor customer service.
Food Quality
Several customers complained about food quality, including undercooked items and stale or moldy buns.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and quick service during morning shifts.
- JBJames D BassNov 14, 20254.0Needs to change things up inside
- ABAllison BattlesNov 11, 20254.0The 2 cheeseburger meal was ok. Always love the fries and the sprite was good.
- WWWinter WhittakerNov 5, 20251.0I order every morning 2 large hot teas with 9 equal and 9 creamers the manager was very nasty and snatched the bag from me when I asked that my teas be complete instead of putting the tea bags in my bag.
- BCBenjamin CusackNov 2, 20255.0The manager on shift Maria, is a very hard working leader. But I would say her reactions with customer's is out of this world. As I'm sitting here in the dining room I've observed here show strong leadership and great communication with her customers. You can tell she's here for the community. And a proud manager of this store. She'll have hed franchise in no
- RArebecca adrienOct 31, 20255.0Yes im here on emerson st. An stopped 4 breakfast Nicole i think she a manager or should be she is very friendly , mannerable, works hard. Neva rude . Thank u Nicole. Keep being u.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3143 Emerson St, Jacksonville, FL?
McDonald's at 3143 Emerson St is open 24 hours every day, Monday through Sunday.
Is the drive-thru at McDonald's on Emerson St open 24/7?
Yes, the drive-thru is open 24 hours a day, seven days a week.
What types of payment does McDonald's at this location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's at 3143 Emerson St offer delivery services?
Yes, they offer delivery including same-day and no-contact delivery options.
Can I order McDonald's food using a mobile app?
Yes, you can order through the McDonald's App available on both Apple App Store and Google Play Store.
What is the phone number to contact McDonald's at this location?
You can reach them at +1 904-396-4477.
Does McDonald's offer curbside pickup at this location?
Yes, curbside pickup is available as one of their services.
Which nearby fast food restaurants can I visit near McDonald's on Emerson St?
Nearby fast food options include another McDonald's and Wendy's, offering convenient alternatives if you want to try different menus.
Are there any nearby coffee shops I can visit before or after dining at McDonald's?
Yes, Starbucks and Dunkin' are nearby coffee shops where you can grab coffee or snacks before or after your meal.
What nearby places can help with errands when visiting McDonald's at Emerson St?
Nearby you will find GATE Gas Station, Wells Fargo Bank, USPS post office, and ALDI supermarket for your convenience while visiting.