McDonald's

3.1
2474 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3552 Blanding Blvd, Jacksonville, FL
32210, United States

Hours

Reviews

3.1
2,474 reviews
5 stars
748
4 stars
361
3 stars
423
2 stars
251
1 star
691

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences highlighting long wait times and poor customer service.

Order Accuracy

Numerous reviews mentioned incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

The location was often described as dirty, with complaints about filthy tables, restrooms, and overall hygiene.

Food Quality

While some customers enjoyed the food, many others received cold or poorly prepared meals, leading to dissatisfaction.

Management Issues

Several reviews pointed to a lack of effective management, with staff appearing disorganized and untrained.
  • BC
    Brian Crandall
    4 days ago
    5.0
    Lady's in the morning always make sure my coffee good and greetings me with a good morning and by name makes the day better keep up the great work lady's
  • MG
    Michelle Glover
    Nov 16, 2025
    2.0
    The customer service is not the best at night . Especially when they want you to come inside if you have an uber eats or door dash order. One of the employees looked at me several times and still did not acknowledge me. I had to yell hello a couple times to get someone attention.
  • DS
    Daniel Swain
    Nov 16, 2025
    2.0
    One of the cashiers lied and said that I gave her $6 when I gave her $10 (2 fives). I'm probably going to be visiting a different location due to this. Everyone else is pleasant.
  • RR
    Riana
    Nov 10, 2025
    1.0
    Wish I could leave zero stars!! If i order a bacon crispy don’t be lazy make the bacon. Do what you getting paid to do
  • LB
    Lisa Bouthillier
    Oct 30, 2025
    3.0
    Always a issue. Always out of something. Always a attitude. Always a problem. This week the system was down and could not order food at the drive Thur.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3552 Blanding Blvd, Jacksonville?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-through service?

Yes, the drive-through at this McDonald's is open 24/7.