Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,881 reviews
5 stars
835
4 stars
452
3 stars
471
2 stars
284
1 star
839
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unprofessional.
Food Quality
Customers reported inconsistent food quality, with complaints about cold, old, or incorrectly prepared items.
Atmosphere
The presence of homeless individuals outside and inside the restaurant contributed to an unwelcoming atmosphere for many patrons.
Wait Times
Long wait times were frequently mentioned, with customers experiencing delays in receiving their orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their exceptional service and noted positive experiences with food quality.
- PPPrincess G (Princess)Jan 2, 20261.0I had a disappointing experience during my visit. I ordered breakfast for three people, but the order was missing basic items such as utensils and napkins. When I approached staff to request napkins, I was given only three napkins and two utensils for a party of three. In addition, the tables were dirty. The customer service was also terrible, as employees did not acknowledge or address customers waiting in line to place orders.
- ASardian sigitJan 1, 20264.0came in this morning. it was very clean and the food was good.
- TDTanita DouglasDec 19, 20255.0The food is amazing and as well as the staff. Just the homeless population outside makes it unwelcoming sometimes.
- JMJuan MaldonadoDec 15, 20252.0Los empleados peleando el sitio lleno y no sirven la comida no vuelvo
- TWTiffany WingfieldDec 10, 20251.0I got nasty dirty sick old food sick old old old old food I'm sick because of y'all not throwing away that old nasty dirty sick food
Frequently Asked Questions About McDonald's
What are the regular business hours for this McDonald's location in Jacksonville, FL?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the operating hours for McDonald's drive-through service?
The drive-through is open every day from 6:00 AM to 11:00 PM.
Can I order McDonald's food for delivery, and what are the delivery hours?
Yes, delivery is available daily from 6:30 AM to 10:30 PM, except Wednesday when it is open until 11:30 PM.
What delivery options are available at this McDonald's?
They offer delivery, same-day delivery, and no-contact delivery services.
How can I order from McDonald's using mobile apps?
You can order via the McDonald's App available on both iOS and Android platforms, with quick order links provided.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-through service?
Yes, this location has a drive-through service.
What other fast food options are near this McDonald's?
Nearby, you can also find a Burger King, offering an alternative fast food option.
What nearby parks are convenient for a visit before or after dining at McDonald's?
Henry J Klutho Park and Jacksonville Recreation Department are nearby parks where you can relax before or after your meal.
Are there any services close to McDonald's for personal care or grooming?
Yes, Groom Therapy Male Spa Salon & Barbershop, Madame_SheFades, DonShari Nails, and G Da Barber are nearby for grooming and beauty services.