McDonald's

3.3
3889 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1768 Davis St, Jacksonville, FL
32209, United States

Hours

Reviews

3.3
3,889 reviews
5 stars
1,328
4 stars
625
3 stars
692
2 stars
349
1 star
895

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for orders, with some waiting over 30 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service.

Cleanliness

While some customers noted improvements in cleanliness, others reported unsanitary conditions and a lack of attention to maintaining the restaurant.

Food Quality

The quality of food received mixed reviews, with some praising freshness while others complained about stale or poorly prepared items.
  • EC
    Elizabeth Carlisle
    Nov 2, 2025
    1.0
    I had ordered my husband’s and my food on the mobile app. While I have my 3 month old in the er and when my husband went to go get it they said it was canceled which is a bunch of BS! Because you CAN NOT cancel the order after you submitted it!
  • TR
    Theodorsia Rubenstein
    Oct 28, 2025
    5.0
    Looking for items, can’t find, all you have to do is ask anyone that employed at Costco, they will take the time to take you where you need to go, wow! What a store.
  • TD
    That's Disgusting
    Oct 27, 2025
    1.0
    THIS IS YOUR DOORDASH/UBER EATS DRIVER WAITING OUTSIDE THE AFTER HRS PICKUP WINDOW WITH HIS HAND DOWN HIS PANTS HOLDING HIS D... THEN HANDLING YOUR ORDER. I SEE THIS EVERY SINGLE NIGHT BY YOU KNOW WHO. WHEN YOU PLACE YOUR ORDER IMMEDIATELY LOOK AND SEE WHO YOUR DRIVER IS, IT'S SUPER EASY TO IMMEDIATELY CANCEL AND RE ORDER TO GET A DIFFERENT DRIVER. THIS IS NASTY AND UNACCEPTABLE.
  • DC
    Delilah Caceres
    Oct 26, 2025
    1.0
    Was in this drive thru for about 20 minutes just waiting on 2 simple sandwiches. Absolutely ridiculous on how long this took. Absolutely disappointed.
  • SC
    Sheridan Conway
    Oct 21, 2025
    1.0
    This location is terrible! If there is a line in the drive thru, go somewhere else! I waited over 30 minutes in the drive thru for my order and when I finally received it, I was given the wrong size fry, a medium instead of the large I had ordered, and I did not even receive the two chocolate chip cookies I had ordered! The nuggets were ok, fries were a bit cold and stale, but at least the sprite was good. Save yourself the headache and go to a different location or somewhere else entirely, because this location is a hot mess!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1768 Davis St, Jacksonville?

McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's has a drive-through that operates 24/7.