McDonald's

2.8
307 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable

Location

McDonald's
11900 Atlantic Blvd, Jacksonville, FL
32207, United States

Hours

Reviews

2.8
307 reviews
5 stars
87
4 stars
34
3 stars
30
2 stars
29
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold or burnt items, missing ingredients, and overall dissatisfaction with the meals.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unclean tables and floors.

Staffing Issues

Customers noted that the location is often understaffed, leading to delays and poor customer service.

Mixed Experiences

While some customers had positive experiences with friendly service and good food, these were overshadowed by the negative feedback.
  • LP
    Lennox Polo
    Jan 2, 2026
    5.0
    it's back in there after a few years 🥳🥳🥳
  • M2
    Mit 2008
    Dec 23, 2025
    1.0
    My girlfriend and I went into this location at 4:45pm to place an order. Stood around for 5-10min then the guy there finally asks my gf "Do you have an order?" My girlfriend says no. He turns about face and proceeds to go about his business. The other woman also working never spoke to us and neither one looked to acknowledge us whatsoever. We stood there another 10 minutes never were engaged with to place our order and left frustrated. The employees currently working there have ZERO soft skills and made us feel that their only priority was orders via the app.
  • JS
    Jenis Shonyo-Williams
    Dec 22, 2025
    5.0
    whoever made my double cheeseburger yesterday you put ur all into ts i love you and i don’t play about you
  • KD
    Kyle Dupont
    Dec 15, 2025
    1.0
    This mcdonalds should not exist
  • VO
    Vasilisa Okhina
    Nov 23, 2025
    1.0
    When i ordered something from here I was missing straws, a burger, napkins, large fries, only had 9 chicken nuggets, and they gave me onions in 3 plain cheeseburgers when I specifically told them I'm allergic. This is the worst mcdonalds I ever went too.

Frequently Asked Questions About McDonald's

What are the regular opening hours for dining at McDonald's on Atlantic Blvd?

The McDonald's at 11900 Atlantic Blvd, Jacksonville, FL is open for dine-in from 6:00 AM to 11:00 PM every day of the week.

During what hours is the drive-through service available?

Drive-through is available daily from 6:00 AM to 11:00 PM at this McDonald's location.